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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
The Chief Customer Officer Playbook: 8 Strategies that Will Accelerate Your Career and Win You a Seat at the Executive Table
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
JOSSEY-BASS Chief Customer Officer 2.0: How to Build Your Customer–Driven Growth Engine
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