Alienware16 Area-51 Gaming Laptop AA16250-16" WQXGA 240Hz Display, Intel Core Ultra 9-275HX, 32GB DDR5 RAM, 1TB SSD, NVIDIA GeForce RTX 5070Ti, Windows 11 Home, Onsite Service - Liquid Teal

I recently purchase this laptop, it was alway something I wanted but couldn't purchase it. Thanks to the offered package deal Amazon afford me this dream became a reality! Hats off to amazon and the online chat team that made this happen, thanks very much for meeting your customers at the point of their need. Boy this laptop didn't disappoint, I use it for work purposes and its a head turner for sure... the sheer speed of opening documents, working on multiple screens is mind blowing. Functionality is unmatched from all other laptops I have used, this laptop is running full system updates whilst working on powerpoint, word documents and have games running on the back ground. its durable engineering is amazing and the slimmer design on the 2025 Area-51 model make it easier for transporting. I recommend the Alienware 18" Backpack

Works as expected, looks slick, and runs cool, going from a X15R2 to this is a night and day difference, the 5080 is leagues ahead of the 3070ti and having the ability to change ram and the option to have 3 ssds is so nice. The cpu in this is blazing fast as well, it's a little overpriced at 3k plus but I won't have buyers remose over this purchase.

The laptop is fine, certainly fast in booting and operation, and plays high demanding graphics games great, BUT, the listing reads “2TB NVMe M.2 PCIe Gen5 SSD”, and as it turns out, the SSD is a less valuable and less performative Gen4 so that part sucked. Amazon made it somewhat right with a slight refund though… In order to get a certain functionality out of the system, per Dell, I had to reset/reload from the factory image to a clean run of the operating system, reload all the drivers and such, and then upgraded “Windows 11 Home” to “Pro” by tossing Microsoft $100… All in all, it was a good value for what I paid, but I would have preferred a smoother takeoff…

The text is easy to read on this laptop and the graphics is awesome.

Absolute garbage. Brand new laptop, unboxed and the keyboard doesn’t work. Thanks for nothing Alienware.

The laptop itself is excellent, with a unique design and powerful performance, exactly what you would expect from Alienware. However, my main disappointment is with Amazon and their misleading listing title.The product title clearly stated "2TB NVMe M.2 PCIe Gen5 SSD" but what I received was a Gen4, which is a noticeable downgrade. I ordered four of these laptops for family and friends, and they had already been shipped overseas by the time we discovered the issue during setup.When I reported the problem, I spoke with multiple Amazon representatives over the course of almost two weeks, including regular agents, specialists, and supervisors. Unfortunately, they all gave the same response: "Return the item for a refund." There was no effort to consider alternative solutions or acknowledge the listing error. Returning the items from another country is no longer a practical option.As of now, the case remains unresolved. Amazon’s refusal to offer any solution beyond their non-negotiable return policy is incredibly disappointing, especially since the mistake was on their end. This has been the worst customer experience I have ever had with Amazon.

Getting this laptop was a good idea, not only does it run smoothly. However, it can handle the type of games that I play. The only thing to be aware of is that it can get hot, so I do recommend getting something to elevate it from not overheating, like a laptop stand. Overall, it works well, and it has a nice weight. The screen has a good size and offers good quality if you watch videos or play a game with high resolution. I do recommend it to others.

This is my dream laptop. Maybe i will buy in the future