Best Choice Products 9x12ft LED Cantilever Patio Umbrella w/Base Included & 360° Rotation, Large Solar Offset Hanging Outdoor Sun Shade for Deck, Backyard Table w/Stand & Lights – Navy Blue

This is a large umbrella. It covers our four adirondack chairs. The delivered package was very heavy. Our neighbor helped us in moving it to our backyard and assemble it. We have used it three times so far when we had company. They were impressed. Last night we used it at night with the canopy lights turned on. The lights emit a soothing glow, perfect for a calm night.The umbrella sways a bit when it is windy but does not move. It is easy to open and close once you get the hang of it. It can also be turned by using the foot pedal.We are planning on spending many summer days outside using this Umbrella. We bought the grey umbrella that matches perfectly with our grey chairs.

Great umbrella. Very easy to set up. I used water for the stand. They were easy to fill and set up. The purple umbrella is beautiful and so easy to operate. Being able to easily turn it as the sun moves is a wonderful feature. The coverage is great and the lights a very nice bonus.

We wanted a second large umbrella for our patio and chose this one. Set up was pretty simple and instructions were good. The umbrella works perfectly and I wish our other one was the same. It spins on axis so you can keep shade where you need it, the rolling up and down is simple, and the ballast weight at the bottom is definitely enough for low wind. This is a great umbrella

The umbrella itself is fine. There are issues with the base.The base opening to pour water or sand is small and the opening is in the middle of each of the 4 bases. If you plan to use water this might be fine, but if you plan to use sand it’s cumbersome. Because the opening is small most of the sand falls to the side as you are filling it. Since the opening is in the middle, the sand piles high in the middle inside the base and you need to rock back and forth the base to settle the sand so you can continue to fill it. As you are filling it gets heavy and rocking it back and forth to settle the sand becomes back breaking.I have placed concrete blocks on top of the sand-filled base for extra sturdiness for windy days. And it seems to hold up. I haven’t tested the sturdiness without the concrete blocks.

Easy to assemble. The base is huge. Sand was just too difficult to put in especially if it’s moist at all. After doing one of the base containers with sand, I did the rest with water. Very reasonable price too.

So, first off, this is a good product. If you don’t need customer support, then this is a non-issue.I’m giving a one star review for two reasons. First, they sent me the wrong color umbrella. I am not sure if that is on Amazon or the manufacturer. But, the product is 10 feet long and weighs a ton, so it’s basically impossible to return.The second issue, when we threw away the box, we accidentally threw away the solar panel that attaches to the top. You cannot find a replacement online, and when you call the manufacturer’s number to try to order the item separately, all options lead to an AI chat bot. It gives you the option to talk to a person if you email them to set up a time, but the email responses are chat bot as well. As far as I can tell, there is not a way to talk to a human.So, assuming you receive the right product and you don’t need customer support, this is a great product. But, otherwise, you are rolling the dice.

They look wonderful on my patio.

Love the product. Very well made and the engineering on it was really thought out. It's perfect for our space. Worth the money. I bought the 10x10 in dark grey.