AramaRJ9 Phone Headset with Noise-Canceling Mic & Volume Mute Control Telephone Headset Compatible with Polycom Mitel Fanvil HUWEI Shoretel NEC Siemens Aastra Plantronics Landline Phones

UPDATE COMMENTS:After working thoroughly with the vendor on the microphone failure issue, we determined it was neither a telephone malfunction nor a headset malfunction. Instead, it appears to be a general incompatibility with the analog bell or trimline telephones, where for some reason this headset is not always electrically compatible. Vendor suggested I then purchase and try the "Arama Smart Cord Headset Cable 8 Tap Position" product at the link below. Sure enough, 1 of the 8 settings works terrific with my phone now (maybe the other 7 settings work for various other phones). Microphone voice quality is perfectly received to the people on other end of the conversation, so I will improve my Amazon rating score here. In future, let me suggest that Arama automatically includes this 8-position smart cord adapter with each headset, because there are SO MANY phone models out there, it just saves a lot of hassle/guesswork by the buyer, and vendor, having to waste time figuring out if headset is defective or not. It would be worth raising the price another $10 on headset, if vendor could confidently speak to more widespread phone compatibility. When people travel, they never know what phone they might encounter, so it would be helpful to have the smart cord readily available. Had this smart cord adapter been included originally, it would have saved me and vendor 3 weeks of hassle from this experience. Works great now though, so I am pleased I can now use the headset. Thank you to the vendor for patiently and kindly working to help resolve this issue.https://www.amazon.com/Arama-Headset-Position-Yealink-Shortel/dp/B084MHSWCN/ref=sr_1_1?keywords=B084MHSWCN&qid=1583809129&sr=8-1&th=1ORIGINAL COMMENT POSTING:In testing this RJ9 headset, I have personally encountered two problems so far with 1 week of testing. First, the designers should have extended the length of the microphone boom by 1 or 2 inches, because it cannot easily wrap around to face directly in front of your mouth when speaking - it is too short. Secondly, while I can hear people just fine and it has a nice volume control, the quality of the microphone is unacceptable, as multiple people have complained my voice is too quiet, when using the headset. Even when speaking directly into the mic, they tell me it sounds like I am standing 6 feet away from the phone and it is struggle for them to hear. There is no gain function or volume to boost the microphone performance on this headset that I can see. At this point, I am not sure if this is a single defect headset, or if all headsets of this brand will have poor mic performance. Unless vendor gives advice to me, I think I will return it, and look for completely different brand, as my first problem would be overcome, especially if the mic had good audio sensitivity, but unfortunately it does not.

This headset really helped me with my at home job. My previous headset was only one sided and I had multiple complaints of speaking too quietly even when I was nearly eating the microphone. This headset is comfortable, doesn't make my ears sore when I'm working long hours, adjusts well and easily, and I never have complaints about sound quality anymore. I enjoy the fact that it's also lightweight so I have no problems with easily hanging them on a hook on the side of my desk when I'm not working. The mute switch is convenient and works independently of my soft phone program. I am happy with my purchase entirely!

Audio is clear both for myself as well as the person on the other end of the call. Headset is comfortable and easily adjusted. The only downside appears to be a relatively short cord for the headset. Perhaps if it was ~1 foot longer, it would be perfect.

After 20 years of using every type of headset on the market, this is truly the end-all. It is comfortable, sound quality is perfect, the mute and volume control on the cord are immeasurably useful, and the price is downright awesome. I will likely but another just for a backup! The seller was wonderful, offering all details on the item page and answering queations, as well as having the item arrive before expected. A great experience all the way around.

I bought this headset as a replacement for the one that I had purchased a couple of years ago. It worked beautifully until my Frenchie got ahold of it.! I wanted to be sure I got the same quality. I am really disappointed. materials are cheaper and the mike wand is shorter and flimsy causing me to have to readjust it many times in an hour. Very disappointed...

Nice weight and fit. Mic was comfortable. Came with extra ear pads. But the people on the other end of the calls complained. Had to stop using it.

I have been a remote worker for the last 8 years. Every headset I have purchased has had one issue or another that made them very tough to use if not impossible. These were headsets across the price spectrum from super expensive to next to nothing. This headset is perfect (at least so far - I've only used it for a week now). Crystal clear sound from both sides and no static! The price was very reasonable and it arrived quickly and was well packaged. I would use this seller again. Very pleased with my purchase so far.

These are perfect! This works great with my Avaya phone. The sound quality is great. No complaints from other callers. Works perfect! The quality of these head phones is great. The ear pieces are comfortable. Highly recommended. Worth every penny!