Full description not available
S**C
Excellent Cust. Service, but the X5 is not .
Waiting for a response from Nextsport regarding this X5 Pro scooter that I purchased.In all fairness to this seller, I will update my full evaluation when I conclude with Nextsport regarding this Scooter. ...it has major Headset defect Issues with both of the X5's I received.UPDATE:The design of this scooter "appears" well. The wheels are above average. The Bearings are ABEC 9 which is above average as well. The bar is strong and the 3 bolt clamp is average in quality for this pricepoint.One hand grip wore out very fast. One grip disintegrated down to the bar within two weeks while the other grip did not which is strange. But that is not a deal breaker at this price point. Grips are a fast wearing item. And are cheap to get, even better quality ones.But in "execution" it fails at the headset. It will always loosen. It doesn't stay Dialed. The headset bearings and cups inserted within the decks headtube are loose fitting. They should be press-fitted. This causes constant loosening after little use. My 9yo son weighs 82 lbs. He is an intermediate user. He has scooted since he was 5. And he needs me to tighten the headset every 15 minutes or so at the local skate park. He doesn't "grind" or anything like that. I have learned to bring my hex wrenches or the day is a bust. Nextsport has excellent Customer service. They sent me a second X5, and told me to keep the first one. For spare parts, I thought that was nice. I received the second one very fast, from Cali to NYC.Unfortunately I encountered the exact same issues. Just poor quality at the headset and deck tube. Same problem. A mass production run of this is apparent. I disassembled the headset and measured with my caliper as with the first X5. The parts are just dimensionally wrong fitting. I am very familiar with scooters and skateboards having wrenched on them for years.Today I spoke with Nextport and explained that unfortunately I cannot return this through AMZ because the window for that closed. I explained that another third replacement would be fruitless. They said that a refund would be appropriate and that is their policy to maintain cust. satisfaction even after the return window has closed.. They said to keep the Two X5's and that my refund would be processed within 3 days. That said, I would rank Nextsport as an honest company and that they exceeded their responsibilty as a seller here on Amazon.My son can't ride this X5 any longer as I feel it is not suitable for him or most riders unless you carry a hex wrench to fix it every 15 minutes, and it will take 10 minutes to disassemble and retighten the headset. You have to remove and re-center the bar every time as well. When it loosens, the steering gets real sloppy and all related headset components wear excessively. Even casual street riding exhibits the above noted issues. But in the end, Nextsport provided quality support and stated they will refund me the purchase price. I can move on and buy a different brand scooter for my son.If this is your first time purchase of a scooter, the X5 scooter may seem like the wheels are getting loose after some initial use, but in actuality it is the headset. This will require some knowledge of scooters that is not discussed well in the X5 manual. The headset is the most important and most sensitive component in any scooter. Do a drop test of the scooter from about 6 inches high. The noise heard, should sound like a solid thud with no vibration and that is considered dialed. If it sounds like a bag of coins falling, it is not dialed. And should be fixed, not used. If you buy this X5, you can be sure that the Customer Service is dependable at least. I just feel this model X5 is not a good example of Fusions Scooter Brand. Im sure hundreds if not several thousands of these X5's have been produced this way. Im sure Fusion's Sponsored Pro riders would not attempt using this X5. Perhaps if they did, the headset issue would have been solved/ corrected during 2018 X5 production.FYI, I noticed a a paid review on this page showing her daughter on a Fusion scooter giving high praise. She states that she was provided the scooter for review at a discounted price, and i say, probably for free. As this is common place for sellers to do here on AMZ. Free product in exchange for a well detailed POSITIVE review. Unfortunately, she is NOT reviewing the same X5 scooter being sold here. The scooter says "PRO X5" on its labling. It is completely different than the Described "X5 shown here. The review appears impressive, but be careful. She is a professional Amazon reviewer. LOL. See the Video for yourself. You decide...I gave 3 Stars.Enjoy "Scooting " :-)
E**L
Broke apart exposing sharp metal while riding.
My eight-year-old grandson has been riding this for 8 months. This is really dangerous. He could have been cut very badly by this broken metal. He has enjoyed the scooter and used it on almost a daily basis since you got it last August for his birthday but this should never happen. He was riding it when it fell apart.
C**W
Lasted less than 1 month
I bought this for my 4 year old, who has been using a scooter since he was 1.5 years old. I mention he's 4 so you can get an idea of not sturdy this scooter is. My son goes to the skate park a few times a week. He does not do any crazy jumps or flips. He had used this scooter for less than a month- it was right around the 3rd week that the area right between the top of the front wheel and the neck of the scooter broke internally. There is a rattling inside the neck of the scooter- it's like he's dragging a couple of cans with him when he uses the scooter now. There isn't a way for me to tighten it or repair it. If I could do it over, I would return this scooter for another one.
W**.
Update, Fuzion replaced the wheel with in 3 days.
***Update*** Fuzion contacted and was very sorry about the poor wheel they quickly sent me a new set of wheels. My son is super happy with this scooter. Again my first poor review was on the bad wheel, and when I contacted Amazon about this nothing happened. When Fuzion found out of this issue it was resolved in 3 days.I know things slip through QC from time to time, but it is what a company does to resolve the issue that speaks volumes about a company.I think my son is now a Fuzion rider fro life now..Thank Fuzion,My son loves the scooter, but one of the wheels had a bad bearing and it roll like grit is in it. I had to replace it right away as how do you give a kid a scooter that is not working. If it was not for that it is a really great scooter.
B**A
Bought this for my niece as a birthday present
Figured I'll buy this for my niece as a birthday present cause she would always complain that the one she has made a rattling noise and all her friends was riding this Fuzion scooters. The other name brand scooter she had that made a lot of rattling noise compared to the Fuzion scooter is built cheap and I am guessing that is why it didn't last to long 1.5 yrs. This Fuzion scooter seems a lot more durable when she is hopping on the curbs and jumping those mini ramps but we shall see how it hold up in a yr or 2 but it was a great buy and its a reasonable price.
L**A
smooth ride in fashion
this was my son birthday present, and i have to say we all love itit does ride very smooth and sturdy, he is 13 and does all jumps, and tricks with italmost all his friends have the same brand and feel is an upgrade for the kids little scootersi totally recommend this item
J**R
They are assembled in the WORST way possible. BUY ANOTHER BRAND
The rear wheel and spacers were clearly WAY too large to fit in the frame, yet they forced them in there anyway. This cause the framed to get a deep gouge in it, and one of the bearings to get the seal mangled beyond repair. Also when fixing the BRAND NEW scooter after it was opened ON MY SON'S BIRTHDAY, I noticed the two holes for the axle bolt were about 3/16" off, so the wheel is obviously crooked. HORRIBLE assembly from the factory, I can't believe they did this to a new product.
S**T
GREAT product! Excellent customer support!
My daughter loves this scooter! It is made well & is perfect for young (small) scooter riders! So smooth & fast! Thank you to Jordan @ Nextsport for helping me with my questions & issue! Fuzion x-5 is an AWESOME Scooter you will not be disappointed! Will be upgrading to the z250 or z300 when my daughter is ready! Thank you Nextsport! One LoVe
G**R
No different to a cheap market scooter, terrible bearings
If you buy this thinking it’s going to be amazing bearings be in for a shock. Front wheel span for about 2 seconds out of the box. Back wheel brand new didn’t even carry on spinning when flicked by hand. Really disappointed that this is sold as a pro but sent with standard cheap wheels and bearings.
H**L
No wee fidly bits to attach
Youngest grandsons xmas present. He s 10 . Really easy to put together. 5 , slot 2 pieces together tighten 3 bolts with key very sturdy . Standplate is metal. He will love this. Update. over the moon with it.
B**S
Bought as a Christmas present
Bought as a Christmas present for our grandson. He says it's really good.
C**N
Perfect
Bought for our 12 year old grandson who loves it. I thought the handles were to low but was informed by grandson that's how they should be.He then went off to the local skate park and was very very happy with it on the jumps etc.
J**3
Great gift 🛴
Christmas present, son loves it. Hasn't really mastered any 'tricks' as yet but thoroughly enjoying scooting.
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