Alpine Corporation MAZ254 Outdoor Floor Tiered Vintage Water Fountain w/ 6 Hanging Cups, Soothing Tier Waterfall, 38", Bronze

I do not normally leave reviews, but I am eally pleasedl Exactly as described.

We bought this fountain as a hostess gift for my sister and brother.in.law. It was easy to carry in the box and easy to assemble. We had figured they would use it in their backyard - which is a haven for bird and squirrels - but instead they opted for their front porch so they can hear the water in their living room. We were excited to gift it ~ and they love it!!

When I unpacked it I think someone received it and sent it back. It started working correctly then later started acting up and water did not trickle through the holes. I had to work with it to make it work right. You also have to watch the water level so it will continue to flow. I like it alright. It is attractive looking .

The fountain is pretty and sounds fine!When it had a bit of an issue, warranty support was quick, very helpful, and very courteous.

The fountain is beautiful, works perfectly/as expected, and is so soothing for my mother’s condo. The best part is if you have a question or problem, Alpine’s customer service is great, they responded quickly and solved my problem! Great experience all around.

I really wanted to like this but for the price I just cannot justify it. I wanted to send it back but there are stipulations as to the return that I did not see when ordering and I do no want to take the chance of returning the product and not receiving the full refund because they chose not to like the condition of the product or I might have to pay a restocking fee, or I might receive no refund at all and have nothing to show for it. Even though I am NOT happy with its functions it is a neat looking fountain.This fountain has very little to no sound so if you are looking for something that has a loud trickle this one is not for you. The hanging cups come with screens that you can use to keep debris out but these screens also decrease the sound of the water. The 38" tier of cups is top heavy so if something bumps it, it will topple over. Poor DesignI have had mine for about 3 weeks and it is already showing rust spots. The water line that feeds up the water fountain 38" and connects to the pump is a cluster mess. The pump is way too small to push enough pressure up 38" for a nice flow of water. The electrical cord and water line get in each other's way causing the water line to kink if your not careful when setting it up not to mention the aesthetics of the electrical cord that hangs up and over the rim of the bowl. The electrical cord should feed out through the side of the water bowl and not up and over. Poor DesignThe bowl Is pretty shallow and holds maybe ½ gallon of water which is not near enough in the southwest heat. As soon as the water siphons up 38" it drains almost ½ of the bowl water. The water evaporates and splashes out very quickly so I have been having to fill it up twice a day and then top it off a third time before going to bed so it will make it throughout the night without burning up the pump. I finally just unplugged it.For the price I absolutely recommend shopping around especially due to their refund policy. I follow all of Amazons Review guidelines for posting reviews and this is my second review for this fountain as my first review was rejected but do not know why. My first review stated the same as this review only I attached pictures in the first review and decided to leave the pictures out of this one to see if it would post.

KIDS ENJOY THIS INEXPENSIVE FOUNTAIN.

I'm disappointed because I feel like I was sent another used product....There was rust on the plate that goes over the bowl. I'm contacting the vendor now about it. I will update. Also, the pump vibrates against the metal bowl and that's unpleasant. You can hear it vibrating the metal, this happened once I tried to slow the flow of water....I will open it back up to see it that alleviates that. Other than that it's a pretty flow of water down the cups. If you can snap the plate on correctly, the cups hang pretty evenly. I don't think it's worth more than about $40-50....so it's really over priced in my opinion. It's not exactly relaxing at this point but I can see the potential...I'm working on it.