HP G4 Desktop Computer PC AMD Pro A10-9700 R7, 16GB RAM, 1TB SSD, 24-inch Curved Monitor, RGB Speaker, RGB Keyboard with AI-Enabled Copilot Key, Mouse, 2X ARGB Fan WiFi, Windows 11 (Renewed)

I have had this gaming system for a year now and it works very good for what I paid for

When I first ordered this computer it came in pretty quickly. Upon opening it (thankfully I did and didn't wait until Christmas, as it was a Christmas gift for my son) there was little to no protection in the packaging of the pc. It was thrown loosely in the box with minor foam around it and I single used trash bag as stuffing. The pc was trashed it looked like someone dragged it across the ground. It was scratched like crazy! When I bought it the description said that it would be in "Excellent condition" it was not. I called and complained. I had to ship it back and wait for a replacement. The replacement took longer than the original shipment luckily though it arrived before Christmas. After setting up the computer on Christmas Day for my son we realized it did not have WiFi capability as it described in the description. I had to go out and buy a WiFi adapter on top of all of the money I already spent on the computer. I called again and they told me a million times that I should have an adapter that was included. I didn't. It did not come with one. Then they refused to reimburse me for the amount I paid for the adapter that I should have received unless created a PayPal account because they can't refund me directly to my personal account... even though they had to problem taking the money from my personal account! They gave me a partial $20 refund which I have yet to receive. The screen is ok and was packaged well. The keyboard and mouse were also packaged well but are of extremely cheap quality! Considering they are supposed to be gaming accessories I'm disappointed. The keyboard especially is disappointing. Some of the keys do not work properly and have to be pushed multiple times. The setup was pretty basic and not difficult. I 100% do not recommend I am extremely disappointed.

Computer is amazing. Graphics are awesome! Easy to use and has tons of features!!

Computer system works great

I called the number that's on the PC with issues I was having and they are sending replacement items. Very good customer service.

Too bad zero stars are not an option! Absolute trash item and terrible customer service. Ordered this for a Christmas gift for my son. Imagine the disappointment when we set it up on Christmas morning and the graphics are trash. Screen was blurry, image didn’t fill out screen, there was no way to adjust the resolution, the AMD Radeon 7 processor gave an error code of 43. No amount of driver updates helped. Computer continuously crashed even while on YouTube. I tried to contact the seller and was told this computer wasn’t for gaming and I would have to purchase a graphics card. I sent photos of the screen and the error code, the only option was to purchase an extra item, no thank you! It’s clearly a hardware issue and a trash item. I was willing to just exchange the tower only, not an option even though customer service said I could. Seller wasn’t willing to work with me at all, I am returning. Thanks for spoiling my babies Christmas. Jokes on me for not doing my research.

Predict works great. Great customer service. They even contacted me to make sure i was pleased

The PC arrived operational and Windows installed, but performance is extremely limited. It is built around an older AMD PRO A10-9700 APU with integrated Radeon R7 graphics, a mid-2010s platform that does not perform at a level most buyers would reasonably associate with a “gaming” desktop today. Even very lightweight games required extensive tuning, driver updates, and reduced settings to run acceptably. Out of the box, multiple drivers were missing or outdated, requiring manual troubleshooting and ultimately a clean Windows reinstall to achieve basic stability. This included sourcing additional hardware, such as a Wi-Fi adapter, which was not usable as delivered. After no fewer than six messages with the seller, a $15 partial refund was issued. While appreciated, this may offset a small portion of the additional parts required to make the system functional as advertised, but it does not meaningfully address the overall mismatch between the product description and the hardware provided. Notably, the product listing appears to have been updated since purchase and no longer uses the term “gaming.” However, the same seller currently lists other systems using similar hardware with “gaming” still in the title. Buyers should be aware that this system is best suited for basic desktop use, media playback, or very light gaming only. This PC may be acceptable for office or general home use, but it is significantly overpriced and misleadingly positioned if presented as a gaming system. Careful review of specifications is strongly recommended before purchasing.