eufy Security Baby Monitor E21 with 4K UHD Camera, 5'' 720p Display, 8X Zoom, Hybrid Wi-Fi and No Wi-Fi Connection, 24/7 Recording in app, Pan-Tilt, Portable Camera with Built-in Battery, ANR

I really wanted to love this product, and after some bumps along the way, I finally do.For the first two months, the Eufy Security Baby Monitor E21 worked flawlessly: clear audio and video, reliable connectivity, and the peace of mind every new parent needs. Then, unexpectedly, the monitor began disconnecting from Wi-Fi every few hours without warning. Despite trying everything — including a Wi-Fi extender just 10 feet away and ensuring the app and firmware were fully up to date — the issue persisted. Even more concerning was the lack of alerts when the monitor went offline, leaving us unaware unless we manually checked the app.Initially, I was deeply disappointed, especially because the core features of the monitor were so promising. But here’s where Eufy really impressed me — their support team reached out, worked with me directly, and ultimately provided a replacement unit that has been working perfectly since. The connectivity issues are gone, and the experience now reflects the quality and reliability I was hoping for from the beginning.I appreciate that the company stood behind their product and took real action to make things right. If you're considering this monitor, know that not only is it a solid product, but it's also backed by responsive and helpful support — something that matters just as much.

DAY 1 & IM OBSESSED!!! I had the vava baby monitor for almost 2 years and completely took a crap on us in the middle of the night!! I primed this camera after reading multiple reviews and I love that this one has a wifi or no wifi option! The specs on this camera are amazing, the quality is CLEAR! Set up for the monitor and phone is really easy too! The battery life was great, which was something our previous camera lacked. It holds a great charge and I love that you can use it without being plugged into the wall as well, example: power goes out - the camera does not! There’s a really awesome zoom feature too that allows you to zoom in on your child with one click! The functionality of this camera gives you so many options and so much relief. I will stay raving about this camera!!!

Super easy to set up and straight forward functions. No BS extra app subscriptions or extra services you need to subscribe to. It operates on 2.4ghz wifi but I had no issues joining my dual band network. I tried a hubble baby monitor and it was forcing me to separate the wifi bands - Eufy has done it right! Parent company Anker’s strong reputation in the tech world is shining through here.Easy to mount & I love that the camera can be removed and run off of battery. It’s also really nice to have the wifi and non-wifi options to switch between. The monitor is lightweight and has a wider base so no need for a kick stand. The charging base is also super luxe and convenient to use. So far so good!

Updating my review here, there are quite a few more issues than I originally noticed with this camera. In fact, in my original review, I said that the camera was great, but the mounting arm was quite poor and frustrating. The company (to their credit) refunded me for the ENTIRE amount of the camera.This was almost concerning, why would you give me the entire amount back for a complaint about the mounting arm?But I think the company is moving away from this specific product and I would no longer recommend it to anyone, I'm happy I got my money back, but I'm now running into technical issues that I didn't have before.The connection is shoddy, I'm well within the 20m range, with just two (always open) doors between the camera and the monitor, and it very often has difficulty connecting or needs to buffer, this isn't very helpful when the baby starts crying but I don't see or hear it for 10-20+ seconds (or, I hear it in real life before the monitor shows it).Additionally, the monitor now often recommends (almost every time) that I switch to local connection for better streaming, but then the App doesn't work anymore. I choose 'cancel' but the prompt keeps showing up. Also, I now can no longer access the camera through the app even after turning off the monitor, because of this setting.. despite a mention of 'Smart Connect' that supposedly switches between local and wifi connection for the best performance.The Monitor itself, doesn't connect to the internet, from what I can tell, it is just tethered to the camera through bluetooth, and I think this causes a lot of the connection issues. If both pieces of hardware had wifi connections, I think we could keep a better signal.Lastly, there's a QR code sticker on the camera that you use to set it up, but be warned, if this gets ruined or lost, you have to contact support for help. There's no way to 'detect' a nearby device and connect that way (as you do with literally any other IOT device but hey).Bottom line, I'm glad they paid me back for this camera, I think it's a very poorly designed product. The Camera quality itself and monitor, independently, seem quite good (image quality, etc.), but the implementation is terrible, I will likely be throwing it in the garbage and looking for an alternative.All anyone needs in a baby monitor is a reliable and seamless connection, and this product fails in that regard, and to me it therefore fails as a product.

I have not used this product, as my baby is not here yet. However, I know I am going to love it. It was so easy to install to my phone, on the crib, and with the monitor. The image is clear on the monitor and the motion sensor is sensitive. This will be my third child and my third monitor. The aspects of this camera that mean the most to me where: travel capabilities ( strong monitor range or in the yard and around the house, monitor and camera can work off charge if you are camping without WiFi), has a monitor so that I can have the option of a steady visibility without draining my cell, strong connection, able to mount on the crib and later on the wall or sit on a shelf when the baby can pull up.