West BendIced Coffee Maker or Iced Tea Maker Includes an Infusion Tube to Customize the Flavor with Permanent Filter, Features Auto Shut-Off, 2.75-Quart, Black

Love this. Great product for the price.

So far so good it works as advertised. It's a great price for what it does. The glass picture seems very fragile and trying to be very careful with it. Seen a lot of reviews where they picture breaks.

This is the best iced tea maker I have ever had. My previous favorite was also a West Bend but that model had a plastic pitcher. When I spotted this one I had to have it because of the glass pitcher. The plastic ones always get stained and look awful.This is also my favorite because of the design and function. The tea ends up in the pitcher, not droozled all over the counter like a certain male sounding tea maker I had way back when.I make tea at least once a day and I am very happy with this maker.

First, I really like this iced tea maker. In general, it is a significant improvement over my prior Mr. Coffee iced tea maker. Plus, I love the fact it uses a glass pitcher not a plastic pitcher to avoid micro-plastics. However, the pitcher is also why it looses one star. The pitcher is VERY delicate. I cracked it while gently hand drying the pitcher. I did not hit anything; it was not thermal shock. The pitcher cracked while I was holding the handle and turning the pitcher while twisting a flour sack towel inside the pitcher. The torsion on the handle caused the pitcher to crack. The good news is that 1/2 gallon mason jars work as an adequate replacement for the pitcher.

Wonderful product and great design and fit for any Kitchen. Quality extra features and easy to use. Multiple uses,tea and ice coffee are out of this world. 5 stars to this company for a wonderful product.

This appears to be a generic version that many different brands put their label on, and the only difference is that this one is over $20 cheaper at the price it is currently selling (under $40). I'm two brews in and it has worked find to replace my old mr.coffee unit. Wanted to go with a glass pitcher because of the way the old plastic pitcher would stain, and was very difficult to clean out and remove the brown all over. The pitcher is extremely thin glass, and I am questioning how long it will last, but feel good that I spent less for the same unit and will look around for a replacement pitcher that fits. Someone mentioned a Costco pitcher being used, but I haven't looked yet. Plastic top is very thin too and as others have mentioned, warps over time.UPDATE 11-17-2023- Just like all the other interviews, the glass broke after about my 5th brewing. Literally tapped against the fridge shelf and shattered. When I say tap, think the gentle brush of a finger on a baby's cheek, normal containers would never break. I will seek out another pitcher that will work, someone else mentioned they bought one from Ikea that worked. Height should be the only real requirement

I know this is going to sound weird but I like to drink iced tea in the morning. I know, I know...:-) I used to buy TeJava. But then I thought there had to be a less expensive way. I saw this unit on sale for $19 and thought what the heck, lets give it a try.This is my routine: I buy organic tea bags, place 4-5 bags in the unit, set the brew sector to the 5th line. After the first brew is completed I add more water and, using the same tea bags, brew once again. This brings the tea to about the half way point in the pitcher. I then fill the pitcher with cold water and place in the fridge. Tea tastes great.I have not broken or cracked the glass pitcher in all this time. I do not fill it full of ice and I am careful when hand washing. The plastic lid has not warped as I hand wash it too.A great little unit that just works and has been for about twice a week for over 3 years.

Easy to use and makes tea quickly.