Two hours, many calibrationa, 1 minutes later: "The tank is empty or removed" error message that doesn't go away. Frustrating. Help?

Please follow the steps below to calibrate your fountain step by step: 1. Place the base separately on a hard, flat surface. 2. Enter the DEVICE SETTING and Tap the "Calibration." 3. First Step: Confirm and Calibrate the base first. (Do NOT place the water tank or anything on the base.) 4. Assemble the tank without adding water and install the filter(pump, water pipe, water tray, filter lid, and spout). 5. Second Step: Place the water tank on the base and confirm the calibration. (Do NOT add water and install the filter.) Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

Is this cat water fountain suitable for dogs?

Hi friend, Thank you for your question. This cat fountain is not recommended for dogs, only recommended for cats. Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

Will this send a push notification to my phone when the water level is low?

YES. You will receive a low water alert from the APP, but you need to turn on the notification permission for the PETLIBRO APP on your phone first. Should you have any questions, please reach out to our support team. (Attached to the user manual) Have a great day!

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Descripción

💧 Stay ahead in pet care with smart hydration that fits your lifestyle!

GENEROUS 2 5 L CAPACITY - Keeps your feline friend refreshed longer with a large reservoir that reduces frequent refills—perfect for busy professionals.
WIRELESS PUMP TECHNOLOGY - Eliminates messy cords and simplifies placement anywhere in your living space for ultimate convenience.
BPA FREE PET SAFE DESIGN - Crafted with your cat’s health in mind, featuring non-toxic materials and easy maintenance to keep water fresh and pure.
SLEEK STAINLESS STEEL TRAY - Durable, hygienic, and easy to clean, combining style and function to complement your modern home.
SMART HYDRATION AT YOUR FINGERTIPS - Monitor your cat’s water intake remotely via the intuitive PETLIBRO app, ensuring optimal health and hydration.

The PETLIBRO App Monitoring Drinking Fountain is a sleek, BPA-free automatic water fountain designed for cats of all breeds and life stages. Featuring a 2.5L capacity, wireless pump, and stainless steel tray, it offers app-based drinking data monitoring and easy cleaning. Compatible with 2.4GHz Wi-Fi, this fountain ensures your cat stays hydrated with minimal effort from you.

Presupuesto

Product Dimensions	23.11 x 19.05 x 16 cm; 952.54 g
Item model number	PLWF105
Breed Recommendation	All Breed Sizes
Pet Life Stage	All Life Stages
Allergen Information	BPA-Free
Color	black
Size	Fountain
Number of Items	1
Quantity	1
Care instructions	Do not Wash the Fountain Base, Only Supports 2.4GHz Network, Replace the Filter Every at least 2 Weeks
Special Features	Cat Water Fountain with Stainless Steel Tray, Drinking Data Monitoring, Easily App Control (Only Supports 2.4GHz Network), Easy to Clean, Pet Water Fountain with Wireless Pump (Easy to Clean)
Specific Uses	Indoor
Battery Description	Lithium-Ion
batteries required	No
Voltage	100 Volts
Item Weight	953 g

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