TOZOTOZO AMOLED S5 Smart Watch (Answer/Make Calls), 1.43" HD Screen for Men Women 100+ Sport Modes Fitness Watchs with Sleep Monitor, IP68 Waterproof, Silicone Strap BlackGlobal Recycled StandardGlobal Recycled StandardGlobal Recycled Standard

10/26/2024 Updated and edited review. I reached out to the customer support and turns out I had a faulty/defective watch. Without hesitation they offered to send me another watch and walked me through a few of the features of the watch which were important to me. New watch received performs leaps and bounds better than the original. It has now been approximately 2 months using this watch and it has worked great. I receive all of my text messages and notifications that I have set up to, the tracker seems more reliable, and the battery life is leaps and bounds better than the original one received. My watch has not reset on me at all unlike the first one. I am not experiencing any of the issues I had from my original review. Customer support was great and very helpful and the new watch I received does everything I wanted it to do. Very pleased with the watch in great value for the featuresSo after almost 4 months with this watch (received it on 4/21/24), I really wanted to love it. The watch looks great. I love the large round face. The price point for everything the watch offers is great. However, after a few months of owning the watch there are definitely some pros and major cons. I also own the Tozo wireless earbuds and absolutely love them for the price point.I have owned quite a few smart watches including a few Garmins, a lot of Fitbits and a couple other brands as well.My needs in a smartwatch are:* the ability to at least read text messages (and ideally reply too)* read notifications from my phone without the need to pull out my phone,* monitor heart rate,* track steps and distance* monitor sleep.I would love to be able to load music, have GPS location and several other things as well but at this price point I am trying to be realistic.Pros:* Great looking watch with a great large round face* Tracks steps and goals* Monitors sleep* Tells timeCons:* Watch completely resets randomly and I lose most of the settings I have set up* Text messaging and notifications are worthless. In almost 4 months, I have received maybe 5 texts on my watch out of thousands and thousands received on my phone. I have received notifications for maybe 20 emails out of thousands of emails.* Heart rate monitoring rarely seems to be working* When I am alerted in one of the rare instances of a text, email or other notification you are alerted by a notification sound. The notification sounds are quite loud. When you turn down the volume to minimum for the notification sounds you miss the notifications altogether. Ideally I would love to just receive my notifications through a vibration alert so I know when to look at my watch, however when you turn off audio it appears to turn off your notifications and messages altogether. Supposedly you can receive audio and vibration notifications but NOT vibrate only notifications on the watch. Very poor design. Who wants to be in the middle of a meeting and have a loud alert going off on your watch.* There is a need to constantly go in and connect it back up to your phone's Bluetooth otherwise you get almost no functionality out of the watch besides it can tell the time.* The user interface is not extremely user friendly* The watch/app is not really compatible or capable of syncing with any other apps* Doesn't appear to be quite as accurate tracking steps as all other smart watches and trackers* The battery life started off ok at best, but in less than 4 months the battery barely lasts a whole day. If I was getting all of the functionality out of the watch that I was supposed to be getting and it caused the watch to drain after I got through at least an entire day or two out of the watch I could probably live with that. However, with the watch functionality mainly only being able to tell me time, the battery life and charging length is simply not acceptable.* Charging isn't much better. Started off charging the watch every day while I took a quick shower and this would be adequate, but now I find myself charging for several hours and still not getting a 50% charge.I have always thoroughly enjoyed owning all of the other name brand smartwatches and health trackers. Fitbit used to be my favorite for the price point until they were bought out by Google and and the quality of the Fitbit smart watches went downhill. I have heard of the Tozo brand before and as mentioned above, I love my Tozo wireless earbuds which is why I decided to give the watch a try. I truly wanted to love this watch but unfortunately it will probably end up serving as nothing more than a paperweight.

I have purchased a couple Tozo watches over the years (S2 & S4). Both have been amazing values. My S2 evenutally wore out so I checked out the S4 and was pleased with the heavier build quality and expanded feature set over the plastic case of the S2 - for not much more cost. In a time where Apple and Samsung want many hundreds of dollars for their smart watches, it was worth it to me to spend less than $50 to see how well Tozo's product compared. And, I gotta say, someone who would bypass the S4 for an Apple or Samsung alternative has more dollars than sense.The unit captures all the biometrics with fair accuracy. It recharges quickly. It is completely waterproof. The watch face can be traded out from many different alternatives. The app is straightforward and the interface is intuitive.Best of all, Tozo is based in the US.As for the customer service, my S4 began hiccupping and failed for reasons unknown. Contacting support via email resulted in a response in a few hours with some helpful troubleshooting tips. The first time, the watch revived, but a couple of weeks later, it could not be rebooted. No worries, customer support immediately arranged for a replacement unit without having to return the original - though I wouldn't have minded returning it in the event Tozo wanted to examine what failed to improve future builds.All in all, Tozo sells a reliable product that "does what theirs does for less than half the price" - a former slogan by the shampoo maker, Suave, for you older folks. Highly recommend.

The reviews on the watch are nothing short of excellent but I find it quite large and I wear 6 1/2-7 in wrist watch. I also find that it does not accurately count steps - there's also a huge delay in the steps displaying the number of steps. If you don't care about the latency it's a good and simple looking watch otherwise.Nov 6, 2024 Update:TOZO customer service contacted me to replace the watch I had returned due to technical issues - basically, the watch was deemed defective. Tozo wanted to ensure my satisfaction and encourage me to try their product again in the future.Here's my new detailed review:The watch feels hefty as it's made of metal which is a plus. The watch is on a larger side so it might not be suitable for a smaller wrist. I have a 6.5 inch wrist so it's perfect for me. The silicone strap is nice and comfortable, but I wish it had 2 loops to keep the strap from overhanging. I also wish it came with 2 straps (compare to some of the competitors).The charger that comes with it disconnects easily from the watch, probably due to a weaker magnet compared to my other magnetic chargers. Be sure to check that it’s securely connected before you walk away, or you might find that it hasn’t charged when you go to wear it.Step count: it is still a bit delayed, only showing up on the watch after a few minutes. Like many smartwatches, it seems to track arm movement rather than actual steps. What’s odd is that when you're walking it doesn’t log the steps immediately, but when you turn on exercise mode—walking for instance —it instantly logs the steps but it undercounts. This has been consistent with my experience so far.App: the app is user-friendly but with some improvement needed. For example, you can change the watch face, but only five can be downloaded at a time; otherwise, it removes the last one, and there’s no way to manually delete watch faces from either the app or the watch. While there are some free watch faces available online, the options are rather limited compare to others.The watch can also display the weather, but it often shows the message, "Please connect to the app for more weather information," even when it's already connected - see pic. I'm not sure what it needs to function properly.The heart rate monitor works fairly well, and it allows for continuous tracking which is good, but it will eat up the charge quickly.Notification: this is where the watch suffers a bit. I find that it doesn't consistently notify of incoming messages eg., google messages, email (outlook or gmail), and other various apps I use although they're all enabled in the app (see pic). I tested this against my other smart watch (comparable to Tozo) and while the other watch consistently pings me of incoming messages the Tozo didn't. Restarting the watch didn't help either.All of the other features of the watch seem ok, but I mainly use the watch for health monitoring, text and email notifications, and of course time.Overall, the watch needs improvement and if you need a watch the actively monitors your steps like I do S5 underperforms. A watch company with good customer service is worth giving another chance.March 2025: I’m updating my review as the watch, which was barely used, suddenly stopped working. It’s not charging or powering up. I contacted customer support and provided the requested video details. Since the watch was a replacement for the original item I returned to Amazon, Tozo support stated they can’t replace it because there’s no order number associated with it. While this is true, there is an order ID linked to the replacement. It’s unfortunate, as I expected a replacement under the warranty. Though Tozo’s customer service is responsive to inquiries, they aren’t adhering to their warranty policy. Therefore, I’m downgrading my rating to 1 star.