The device keeps crashing and resetting.. any resolutions?

1st thing to try is a reboot. Unplug the power to the stick for 2 minutes. Plug back in and check it. 2nd thing to try is to turn off all HDMI-CEC on all of your connected devices including the fire stick. 3rd thing to try. Delete all the cache from each app on the fire stick. 4th thing. Try a soft restart on the firestick. Good luck.

How do you transfer your old apps

During setup it will ask to restore but only apps from the Amazon app store

How do you turn off sleep mode so ambient mode works longer?

????? Don't use the sleep mode. It has no on off switch or button

does the Alexa of the All-new Amazon Fire TV Stick 4K Max streaming device support Spanish language.?

Yes. In the PREFERENCES menu, there is a LANGUAGE selector and there are various versions of ESPANOL listed

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Size	99 mm x 30 mm x 14 mm (only housing) 108 mm x 30 mm x 14 mm (including the connector)
Weight	43.5 g
Processor	Quad-core 2.0GHz
GPU	850MHz
Storage	16GB
Wifi	Wi-Fi 6E tri-band: 802.11 a/b/g/n/ac/ax (2.4GHz, 5GHz, and 6GHz)
Bluetooth	Bluetooth 5.2 + BLE
Voice Support	Yes, with the Alexa Voice Remote Enhanced (included) or free Fire TV app (available for download on Fire OS, Android, and iOS)
IR device control with included Alexa Voice Remote Enhanced	The included Alexa Voice Remote Enhanced can control Fire TV Stick 4K Max and certain functions (such as power and volume) on a wide range of compatible IR-enabled devices, including TVs, soundbars and A/V receivers. Note: Certain functions may not be available on some IR-enabled devices.
Cloud Storage	Free cloud storage for digital content purchased from Amazon
Ports	HDMI 2.1 output with ARC input support, micro USB
Audio Support	Dolby Atmos, 7.1 surround sound, 2-channel stereo, and HDMI audio pass through up to 5.1.
4K Support	To watch movies and TV shows in 4K Ultra HD, you need a compatible Ultra HD TV. All services may not be available in 4K/HDR. Certain services are subject to change at any time, may not be available in all areas, or in 4K/HDR, and may require separate subscriptions. Learn more about services.
Content formats supported	Video: Dolby Vision, HDR 10, HDR10+, HLG, H.265, H.264, VP9, AV1; Audio: xHE-AAC, AAC-LC, AAC+, eAAC+, AAC-ELD, MP3, AMR-NB, FLAC, PCM/WAV, Vorbis, Dolby AC3, eAC3 (Dolby Digital Plus), Dolby Atmos (EC3_JOC), Dolby AC4, Dolby MAT, Dolby TrueHD pass-through, MPEG-H pass-through, DTS passthrough, DTS-HD passthrough (basic profile); Photo: JPEG, PNG, GIF, BMP
Output resolution supported	2160p, 1080p and 720p up to 60 fps
System requirements	High-definition television with available high-speed HDMI input, high-speed internet connection via wifi. Wi-Fi 6E router needed for Wi-Fi 6E support. Auto-Low Latency Mode is included in the HDMI 2.1 standard.
TV compatibility	TV must support minimum HDCP requirements for protected content playback. Compatible with 1) 4K UHD TVs with HDMI capable of 2160p at 24/25/30/50/60 Hz and HDCP 2.2 or 2) high-definition TVs with HDMI capable of 1080p or 720p at 50/60 Hz. Learn more about high-definition.
Warranty and service	1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Fire TV is subject to the terms found here.
Content availability	Certain apps and services are subject to change or withdrawal at any time, may not be available in all areas and languages, and may require separate subscriptions.
Accessibility features	VoiceView screen reader enables access to the vast majority of Fire TV features for users who are blind or visually impaired. Watch videos and TV shows with closed captioning displayed. Captions are not available for all content. You can also listen to Fire TV with compatible Bluetooth headphones. Learn more about compatibility.
Included in the box	Fire TV Stick 4K Max, Alexa Voice Remote Enhanced, power cable and power adapter, HDMI extender cable for Fire TV Stick 4K Max (2nd Gen), 2 AAA batteries, Quick Start Guide
Software Security Updates	Learn more about these software security updates. If you already own a Fire TV, visit Manage Your Content and Devices for information specific to your device.
Size	38 mm x 157 mm x 17 mm
Weight	51 g (without batteries)
Batteries	2 AAA (included)
Technology	Bluetooth and infrared
Compatibility	Fire TV Stick 4K Max (2nd Gen), Fire TV 2-Series, Fire TV 4-Series, Fire TV Omni Series, Fire TV Omni QLED Series, Fire TV Cube (3rd Gen)

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