Plus - infrared people counter

No problems to report. Item arrived on time and working

For the price this is good value. It doesn't need wired so offers a quick solution to basic data capture.

Not yet used so cannot comment on operation

Awful product and awful customer service. The counter has never worked properly- this is the second unit we have received, the first returned as it didnt work at all. We have had communication with the seller since purchase about issues, they would give an instructions to fix it after a week or so, the instructions dont work, and back to waiting for a response. I have asked for a full refund as they can see we have never had an operational device but no response. We have lost out on a whole year worth of data at this point

I was so underwhelmed when I received this. It arrives in a small plain brown cardboard box. Inside are the 2 units, a magnetic reset key, 4 self-adhesive pads and a single sheet instruction page. The units themselves look like they have been designed and built using kit parts from Maplins. The plastic feels cheap and tacky. 4 AAA batteries (not supplied) are required to power the devices. The instructions are severely lacking. A QR code gave a glimmer of hope that more comprehensive instructions would be available, but it just takes you to their WhatsApp page. Despite that the units are fairly simple to use - add the batteries, set them up facing each other and they start counting. They are sensitive, possibly too sensitive. They are supposed to default to counting every second movement, but in my tests, they picked up every movement no matter how small in both directions, so single visitors would be (at least) double counted - once on arrival and once on exit. That appears to be mode 1, but I couldn't work out how to switch to mode 2 and the instructions didn't help me. I also struggled to reset the device because, again, the instructions were too vague, but after trial and error, I managed to work out what to do with the key. According to the listing "Does not respond to a wave of the hand, short-term signal loss and other minor interference" but I found that not to be the case, I could trigger a count with exactly that - a wave of the hand. At the time I received these, they were £120. I don't really have any frame of reference but given this is just an IR transmitter and an IR receiver in cheap plastic cases that seems far in excess of their true value. It's a niche product and may be exactly what you are looking for, but I don't think that price is close to being justifiable when they can't even provide reasonable instructions and a 4 pack of batteries.

I used this to track how many people came to my charity event, and it worked perfectly. It was easy to set up and use straight out of the box, which was a big help when I was already busy with other event preparations. The counter records hourly and daily stats, so I could keep an eye on the numbers throughout the day without any fuss. The device itself feels well-made and reliable. It runs on batteries, so I didn’t need to worry about plugging it in or finding a power source, which was ideal for the event space. It’s also compact and unobtrusive, which made it easy to place by the entrance. Overall, it’s a really handy tool for keeping track of visitors, and I can see it being useful for all kinds of events or even retail spaces. I’m really pleased with how well it worked.

I've been using the Smart Counter Retail People Counter with Display for our recent event, and it’s been quite effective. The setup is straightforward: you position the transmitter opposite the counter, and it counts every time someone passes between the two devices. You have the option to count every single pass or every second pass, which is handy depending on your needs. One thing to note is that it doesn’t connect to any software, so you have to manually read the count. This might be a drawback for some, but it worked well for us. The device provided an accurate count of 3,152 people, which matched the number of tickets handed out at the door perfectly. It’s battery-operated and protected from unauthorized reset as it can only be reset using the touch key that is included with the kit. This counter does its job well, and I found it to be a valuable tool for our event.

Does what it says in the tin