12-Cup Coffee Maker, Single-Serve Brewer Glass Carafe, Automatic Hot & Iced Coffee Machine, Brew Strength Control and Brew Pause, SS-16BKS, Black Stainless Steel

This is a replacement for one that leaked and would not power up. This one works great. I have had 3 of them so far

I purchased this particular brand as I have owned a half dozen different Keurig coffee makers prior. However, every Keurig has failed usually within a year. The Cuisinart is nice and works well so far. But two areas in the design could use some minor improvement. First, the water tank is really not big enough. After 3 cups of 12 ounce coffees it needs refilling...it would nice if it was bigger. Secondly, there is an internal hinged lift inside the water tank that if you fill it to the top water leaks out where the hinge is attached through the sides of the water tank. Both are very minor annoyances. Otherwise it works just fine...so far. I now keep a spare coffee maker on hand when I have to wait for a warranty replacement. I hope I never have to use it with the Cuisinart. Well, my luck didn't pan out as of March 2025. Within the last few weeks the pod only dispenses 8 ounces of coffee on the 12-ounce setting and within the last few days it sometimes gives an E07 error. I have thoroughly cleaned it with vinegar as instructed. The cleaning cycle gives 16-ounces of liquid so it is not a pump problem. So, this one has lasted only 7 months. It has become obvious to me that neither Keurig or Cuisinart can manufacture a quality product.

Used the same model last week in a VRBO. We liked it so much that I ordered one right away. Easy to use and maintain. So handy to be able to make an entire pot or a single pod of coffee. We currently have a Cuisinart single cup brewer and have been very happy with the quality and reliability. I look forward to the same with this more versatile brewer.

Works great and quickly gives you a good cup of coffee or you can make a full or partial pot.

The carafe part works the Kcup part does not. It's Saturday and it will be returned. Edit I ended up calling Cuisinart tech support on a Saturday morning, and lo and behold they answered. Well when I describe the problem the customer service rep knew exactly what the issue was. Evidently in the pod section there is a little button that you have to cycle about three or four times. You do that after you open and close the lid about six times. So order events is open and close the lid to the K-Cup area about six times. If that doesn't fix it there's the little button underneath the lid of the K-Cup area that you press in about 3 to 4 times. I will no longer be returning this it seems like it is functioning appropriately. The CSR Tech did say that if the pods weren't used for a while that you may have to do that it builds up pressure in the line. Hope that this helps other people not get as frustrated as me.

We enjoy the craft side of this coffee machine. We have had major issues with the pod side. Each time we use it, since the first time, it overflows and grounds get all in the cup of coffee and also all in and around the machine. It is a pain to clean the grounds out of the machine because no parts come out to clean, you just have to wipe inside and around until all the grounds are gone, this is very time consuming. Also when I contacted Cuisinart customer service I do not think their return policy is fair. They want me to cut the cord to the machine, take a picture of this, send back the machine and then wait 2 weeks for the replacement, therefore we would be without a coffee pot for two weeks because they sell a faulty product? If I have to go out and get a new coffee pot I’m going to buy a new one and not waste 200$ on one that doesn’t work well. I asked if they could charge me for the new one, ship it and then refund me when they get my broken one back, so we can use the craft side in the mean time, so we don’t have to be without one. They told me no, and I will have to go without and wait for the replacement. Seems strange, I asked why they operate this way and they responded, “we have alot of fraud and don’t trust customers to return the products”. Well welcome to the world, everyone deals with fraud, unfortunately part of owning a company is making the customer happy and standing behind your product. Very disappointed in this company and the product quality. Do not buy this machine!

UPDATE. THERMOSTAT issue after exactly 1 year 1 week. Woke up to crappy coffee super disappointed ordered and returned six cuisinarts, including grind and brews after my old pot stopped working. It was worth all the trying and returning because this pot is fantastic. Super fast pods on the other side instead of the right side, so it's easy to fill both.Reservoirs Greet hot, strong fast coffee currently using 8 o'clock Colombian ground directly from eight o'clock coffee Love strong coffee so really appreciate the range of oz settings when using pods. 4oz and up Also detects if you didnt open and remove pod since last brew & will not brew another. Ssves us from crappy coffee from forgetting to change used pods before brewing

This Coffee Maker has completely upgraded my morning routine! I love the versatility of brewing both coffee and tea in one sleek machine and it comes in black stainless which matches all my other appliances! The brewing capacity is perfect—whether I’m making a single cup or a full carafe, it handles it all with ease. The coffee quality is impressive, especially with the low, medium, and high temperature settings. I can adjust it depending on the roast or tea type, and every cup comes out just right. The programmable timer is a total game-changer—I just set it the night before and wake up to a hot, fresh brew. The auto shut-off gives me peace of mind, and it’s super easy to clean, which is a must for my busy mornings. If you’re looking for a reliable, multi-function brewer that does it all and looks great on the counter, this one’s worth every penny!

We had a Cusinart coffee maker for about 20 years, used it daily and it lasted that long. Last month, the water tank started leaking, so we had to get a new one. We had a Keurig but it was kinda crowded on the coffee cart, so I sold it and bought this one. So happy with my purchase! It’s easy to use, the single serve has more oz options than the old one and the coffee maker has a bold feature too. I got it for a really good price too! I hope it lasts as long as the last one!

Purchased in May 2025 and began using in June. It is now mid-September 2025 and this machine is non-functional. From the get-go, the pod side made odd noises. Within a month, about one out of every five pod brews wouldn’t brew more than an inch of coffee. Cleaned completely as the videos suggest and descaled. Still not reliable. Then the carafe side started to overflow and leak when it was brewing. Took it all apart and cleaned it again. Now the pod side only displays and E07 error message, regardless of what I have done to try to fix it (as per video troubleshooting). A coffee maker should not need this amount of maintenance within the first three months. Either this was a refurbished model that was advertised as new, or it is a completely non-functional model that Cuisinart should not be selling — especially at a $250+ price tag. Extremely disappointed. I would not recommend anyone purchase this machine!

I had this machine only a few days now and it works great. However I don’t know how it will work in a year from now.

Excellent sur toute la ligne

I love everything about it. the looks, how it brews, everything. i read the reviews of this product and since it a fairly new product / the k pod system, i saw reviews about it not working. i gave it a shot and now i love it. it works just fine even after using both systems multiple times. no failures (yet). i like how it has a lower-able tray for smaller cups. it brews hot as heck tho. be careful! one thing i do wish this coffee maker had was a bold function for k pod side. i also like how it has 2 separate tanks for each side of the machine. i had to take a star off tho because the part that holds the filter doesn’t hold it firm enough. it lets water seep underneath. that’s the only flaw i have so far. no leaks or anything so i am happy with the it!