Just bought this and it's only holding a charge for about 2 minutes of use? Is this normal? Is there something wrong with the battery?

I’ve had this and have used it regularly for several years. Until recently I could vacuum steadily for 30-45 minutes on a charge. I never let it just sit on the charger but would charge it either overnight or for a number of hours before using it. It was great for a long time. Now it runs for just a couple minutes then quits but I can get the power back for more time almost immediately. Irritating, but it got the whole car cleaned before a trip last week. I’d hoped the lithium ion battery was replaceable but have not found that to be the case for this older model. I would - probably will have to - buy Black & Decker again.

How many volts is this?

As Someone else mentioned, while this vacuum looks and smells and is even labeled the same as the previous version, it is not, including the Voltage. We had the previous version which was indeed 16V Lithium, and we loved it. Got a lot of use out of it and our young kids who were happy to help clean up with it; for about two years, when it died, just wouldn’t start anymore;So I ordered this one, which I thought to be a the same product, However, One of the changes in the design is that this vacuum now requires to be plugged in to be recharged, whereas the previous version had a charging base - you would just set it upright on the base and it would charge. Easy as pie, even for the kids. Based on the drama of endless empty personal devices, I knew this version was going to be a problem. I thought that a likely problem with the old one might be low battery cells and that I could replace them with cells from the “new” model. I opened the vacuum to get to the battery. It is clear that battery replacement is not intended to be a consumer activity. The old unit had 4 cells each measuring approx. 4 Volts, which makes sense for a 16V rating(4x4V). The new vacuum, however, had only 3 cells and each measured 3.5V So I concluded that the problem with the old vacuum was unlikely to be with the battery, as each cell measured the same and together would provide the rated 16 Volts. Additionally, it appears that the new vacuum has a significant power reduction, at around 9 to 10 VOLTS as others have answered. (3.5V per Cell X 3 cells. I strongly share the comment that this should be clearly labeled on everything for an effective comparison

Is the suction strong enough to pick up cat litter?

It will pick up litter. And then when you turn it off and hold it spout-down to hang it up, all the kitty litter falls out onto the floor. This thing is useless.

Has the lack of charging issue been resolved for 2017?

Not sure as have not owned previous model. I can tell you I can clean two cars, probably fifteen minutes on one charge without loosing suction.

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✨ Clean smarter, not harder with BLACK+DECKER’s sleek power vacuum! 🧹

ON BOARD ACCESSORIES - Brush and crevice tools always at hand—no more hunting for attachments during your cleaning spree.
SLIM ROTATING NOZZLE - Reach 50% more tight spots with less bending—perfect for desks, car interiors, and shelves.
CYCLONIC ACTION SUCTION - Keeps suction strong by spinning dust away from the filter—no loss of power mid-clean.
POWERFUL 14 4 V LITHIUM ION BATTERY - Cordless freedom with long-lasting energy for quick, efficient cleanups anywhere.
VERSATILE STORAGE ENERGY STAR CHARGING - Store it your way—wall mount, vertical, or horizontal—and save energy with smart charging.

The BLACK+DECKER HHVI320JR02 Dustbuster is a lightweight, cordless handheld vacuum featuring a 14.4V lithium-ion battery, cyclonic suction technology for sustained power, and a slim rotating nozzle that targets dirt in hard-to-reach places. Its translucent, bagless dirt bowl and washable filters ensure hygienic maintenance, while on-board tools and versatile storage options make it a must-have for fast, efficient cleaning in any modern workspace or home.

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Brand	BLACK+DECKER
Model Number	HHVI320JR02
Colour	Blue
Product Dimensions	31.75 x 20.07 x 13.46 cm; 1.1 kg
Capacity	584 g
Power / Wattage	16 watts
Number of Speeds	1
Noise Level	70 dB
Runtime	12 minutes
Special Features	Translucent bagless dirt bowl
Item Weight	1.1 kg

BLACK+DECKERHHVI320JR02 dustbuster Cordless Handheld Vacuum (Magic Blue), 14.4V

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