Question 1

what is the warranty on this product?

Accepted Answer

?? This supposed “Elite” model and company only offers a year warranty? Every other model I have looked at has offered a 2yr warranty & they were what I would consider to be in a slightly “lesser” category! I thought I’d check out the top end... Top end should be willing to warranty their product for at least as long as it’s lesser competitors, frankly ~ I expect more! & this is a HUGE RED FLAG in and of itself!! Makes me very nervous to purchase any products from them... what a shame. I was looking at their new Clear Ice model as well & hadn’t gotten to the warranty yet... yuck!

Question 2

Does it make nuggett ice that you can chew?

Accepted Answer

It makes three sizes of round "cubes"  The ice is soft so it is great for chewing on.  My granddaughter keeps a glass of ice by her just for this purpose.

Question 3

Does this recycle the melted ice/water back into the reservoir?

Accepted Answer

Yes it does.  The machine makes the ice until the bucket is full (there must be a sensor or something but I’m not sure how it monitors the ice level) and then as the ice melts down, because there is no refrigeration, it goes back into the water reservoir to be used to make ice.   I love this machine - and I’ve tried 3 other brands.  This is the best.

Question 4

Does the timer allow you to schedule daily times when it makes ice? (i.e. run for 4 hrs every day at 5pm)

Accepted Answer

No it doesn't. It will allow you to set the timer for 4 hours but no specific time . I absolutely love my machine. It is a good investment. I think you will like it. It is well worth the money.

NewAirIce Maker

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