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I like this product so much that I bought another one for a family member. The water dispensed tastes great hot, cold, or regular. Great for coffee in the morning or iced tea in the afternoon. The only negatives that I’ve been able to find are that the filters could be repositioned so there would be more room for the water jug in its base. You have to make sure that the water jug is inserted fully, so the door will close. Also, it does have a few rattles when the compressor is running for cold water, and when the water pump is refilling the reservoirs. This problem was corrected, simply by flexing some of the metal on the device to eliminate the rattles. Now it is as quiet as can be and works fantastic. Flush the unit thoroughly before first use. I use it every day and have never regretted buying it.

I waited about a month to review this. This unit replaced a similar one from a different manufacturer that lasted about 5 years. So far, I’m very happy overall. The cold water is cold, the hot is plenty hot enough for coffee, tea, etc. The unit filters out the chemical taste from our city water supply and is comparable to bottled water. The 5gal bottle from the last unit fit fine. This may not be the same for every 5gal jug as the filters take up a lot of space. The room temperature water is a bit cold. This is probably due to a lack of insulation between the two reservoirs. The minor negatives are the filters are a bit difficult to install and require a lot of torque. The LED light isn’t in a great position for filling large water bottles. The drip tray isn’t held in very securely and easily pulls out. I haven’t tried the recommended cleaning method yet but will update if I have any issues.

I have had a water cooler with a zero water filter on top of the cooler. When the cooler broke down I had to make a choice of what kind of filtered cooler I want to get. When I saw this brio cooler I decided that this was the one I wanted. It is pretty expensive way to go but when I compared the cost of these filters compared to two of the zero water filters it made my choice a lot easier. Then I looked at how it looks in my kitchen compared to the old cooler and that made it a done deal. The only thing I hesitate over is how will it hold up over time, so far it is working great, the water I’m getting from it tastes great better than the zero water filtered water and that’s saying a lot. The zero water has a test result of 0 for a couple weeks then it goes up, in a month it goes up to the 20s, in a couple months it would go up to the 50s or more. This filter is in the low 20s and that’s where is is staying. But honestly the taste is what I really care about. When the water begins to taste off, or when I can taste fluoride the filter gets changed. I must say I’m really glad I switched water coolers but now I need to get rid of my old zero water filters to help pay for it.

It chills the water but not by much. I suspect each unit is hit or miss on how cold they get. There's no chilling adjustment. Hot is good enough for tea. Update: 7 months later and the chiller is dead now. And I've had time to fully appreciate how terrible the user manual is. Conflicting instructions on how to flush the new filters. Lack of troubleshooting. The warning light gets used for EVERYTHING and in general is meaningless. I was dumb enough to buy the extended warranty. How will it get serviced? Do I need to take time off from work to stay home for service repair? I'm full of regrets on this purchase.

I waited about 4 months or so to write a review about this water cooler I absolutely love it I actually made a base myself to bring the cooler up higher I'm a very tall guy so bending over wasn't too good for me I love the night light I love the filter system I've tried putting tap water into it and it does a pretty good job on filtering out to make it taste like Poland Spring or Deer Park water highly recommended very quiet great design also you can put a large thermos under it without holding it and let it fill up so it has plenty of room to fill things up with the hot water is very hot it also has warm and the cold water is really cold and refreshing and the pressure of the water coming out is very good and by the way it's self cleaning which is a big thumbs up.

I waited a little while before posting a review for 2 reasons. 1. I wanted to be sure that it wasn’t a fluke. 2. I had an issue with it because I’m an idiot that didn’t read the manual. Meanwhile, Amazon had absolutely no clue what to do and gave me the run around for about an hour before I read the manual and figured out what I needed to do. This thing is absolutely amazing. It does in fact come with a bottle. I would recommend if you have a house full of folks that you buy a couple of extra bottles to fill them up and have them on standby. It wasn’t too hard to put together. Don’t forget to flip the switches in the back of the device if you want cold water on. Speaking of the back, if you are like me and live in a place with harsh tap water you need to run the self clean weekly. The self clean last for 90 minutes. So it is smart to do this before you leave for work or at night before bed. You CANNOT drink the water while the self clean is going and you do not need to do anything at all after the self clean is complete. We have no issues with leaks. It makes cold water really fast. Monthly you want to do a full clean out using the citrus crystals. ****Be careful when draining. The water will be SCORCHING HOT!!!!**** I think that about covers it with this thing. Good luck and I hope this helps. Enjoy!

2-stage filter better than regular refrigerator filter. Works well, looks great, and no longer have to carry 5-gallon water bottles to and from water filling store. Water tastes clean and without city chlorine smell. I will it from my kitchen sink with 1-gallon bottle poured into the supplied funnel.

So we put a home made bar were nothing was... no drain, no water supply, but we wanted a bar never the less. This works great for providing water, be it hot, cold or room temperature, all while filtering the water from the 5 gallon jug that is supplied with it. It works great in our instance. I would buy again.