eufy SecurityVideo Doorbell Dual Camera, 2K HD, Wireless, Battery-Powered, HomeBase, Dual Motion Detection, Smart Recognition, No Monthly Fee, 16GB Storage

We replaced our Arlo doorbell with the Eufy, my husband said the install was actually easier than than the Arlo, so far, it’s great. It’s been working for apx 1 week—perfectly

I bought the Eufy video doorbell after having great success w the Eufy solar powered exterior cameras. I have not been disappointed. The two camera set up lets you see packages dropped off at ground level and the upper camera lets you see who is at the door. I replaced an old doorbell that was basicybuilt into stonework on my 1920’s home. Make sure you have the proper drill bits to install (concrete, stucco, wood etc.) it’s a straight forward setup and I am not a dyi’er at all! You can customize settings for recording time, doorbell chimes, recording zones etc. only complaint is it isn’t always quick to pick up on people approaching the door. However reading other brand reviews this seemed fairly common. You can save customized messages or choose from several prerecorded options. Or, just look thru your smart phone app to see who’s there and just avoid getting up and dealing with them if you don’t want to be bothered. No monitoring fees! Nice picture quality, two cameras for better viewing, I’m definitely happy with the purchase. Also hooking up to existing wiring allows the doorbell to get a constant trickle charge so I gave yet to need to take the doorbell off and charge it. It’s basically always at 100% charged.

I was an original Nest user when they first came out, loved their cameras, Google is ditching them in 2024. So I was looking for a good alternative. Many options out there try to tie you to costly, monthly security programs. Glad to say that Eufy allows independence to that, a big plus in my mind.Great doorbell unit, supports both wired and battery supported doorbell and camera (a great flexibility option), I have not had it long enough to comment on the battery life. It also comes with a base-station, video storage/controller until (connects through cat-5 cable or WiFI).It has dual cameras, for faces/bodies and packages (ground focus). Good logic embedded for recognizing people and that packages are being left or were left. Their logic handling is good regarding people recognition, the package drop off, re “loiterers”. Speed is satisfactory, a few seconds to get the messages so you can react if and as needed.Disappointed that it is not HomeKit compatible. I resolved that by using a HOOBs server to integrate.All in all a good unit, functions well, reasonably priced, easy to install.

Set up was fairly straight forward, a little confusing if you don't RTFM and allow the QR codes to help. And it MUST be done as instructed.The video and audio are fine, but there's a lag, even in a home system. In the 60-90 seconds it takes to hit my cell phone, a delivery guy has come and gone. That lag needs some work. Kn a home WiFi LAN, there's no reason for the delay.Confirmed with EUFY tech support: There is no way for it to "ring" on proximity alert. That requires a separate doorbell, like their pricey wireless doorbell/dongle kludge.And, there's a software issue. If you want to turn off the canned challenge to "loiterers" you actually need to disable it in two separate menus. One totally unobvious.On the bright side, GREAT video day and night, NO FALSE ALARMS, and really easy installation. And by default, it doesn't feed my video to China, although "recognize familiar faces" sounds like that option does send video out for processing.

UPDATE: Turns out Eufy lied about all of the local storage, not uploading to the cloud, etc. Thank goodness I only used this product for a few days before returning. Because they lied to everyone about the local storage and so forth (just google it. It’s everywhere), I’m changing from two stars to one, and I will never buy another Eufy product ever again…And I may not buy anything from their parent company, Anker, ever again (And I have a lot of Anker products). Disgusting.First of all, I own or have owned a lot of Anker/Eufy products. I've been generally happy with their products and they've become a brand I generally trust when making purchases to avoid more expensive name-brand items that are either inferior, or are not better enough to command their high prices.The summary of this review is I'm very disappointed in this doorbell and expected it to perform far better than it did. I really wanted to love it, and it tries really hard to be a superior product, but it fails in almost every way. It seems more like a Beta Test version than a final version released to the public.Detailed review:I bought this doorbell to replace a Ring doorbell that I've owned for a number of years and have never been happy with. I won't get into the numerous problems that doorbell has in this review (it's not a gen 1), but I've been looking for a suitable replacement for a long time.I've been wanting a Eufy doorbell for quite awhile and I picked this up on a Prime Day deal thinking I finally found my replacement. Sadly, this one isn't it. I'm still well within my return window, and it's going back in the morning. I used it for 14 days before the battery died. A far cry from the advertised six months (see photos for a full, fair representation, including how many motion events it detected (a lot). See below for more details).This is a newer doorbell product by Eufy, and it shows. There are a number of problems with it (more to follow). The types of problems it has surprised me because this is not Eufy's first video doorbell at all. I expected more out of this product, considering they've had other doorbells for quite some time. I figured that by now, they've worked out some kinks and that this one would be the one I've been waiting for. I was wrong.Initially, I thought if this didn't work out, I'd go with one of their older models. However, some of the problems with this doorbell are so bad that I am now rethinking that decision. Maybe I'll have to just 3D print and build my own homemade doorbell, even if I have to design it myself. I'm very tech-savvy and that which I dislike about this product is likely not user error.The good:There is a lot to be said about a video doorbell that will store all your videos locally, giving you full control and saving expensive cloud storage fees. This is the doorbell's best selling point, so it's no wonder that Eufy puts a lot of focus on it. This is especially a good selling point for me, because there is no reason their name brand competitor could not have had this feature from the very beginning. And that competitor hiked storage prices by 33% a couple months ago. Ridiculous, whether we have hyper-inflation or not. It's this feature that makes me want to keep the doorbell more than anything. Unfortunately, the "bad" of this doorbell does not overcome this truly amazing feature.The video on this is absolutely better than my old doorbell, at least during the day. The night vision is so-so. I do get a very crisp daytime picture with this. I like it a lot.It picks up audio very well, and I like that I can listen to activity without activating any lights on the doorbell.It has a night light that lights up at night when it detects motion. This is a nice touch, especially since the so-called Alexa integration leaves A TON to be desired (more on that below). So, when I approach the front door at night, it lights up with a light that is just enough. It's not too bright and not too dim. While I'd prefer that it's Alexa integration would work well enough to turn on my porch light on motion detection (it doesn't), there's still an odd, satisfying peacefulness about it.The package detection, which is still in Beta as of the time I wrote this, works decently well. It picked up and notified me on about 75% of the packages I had delivered in the 14 days I used it. It even noticed a couple enveloped packages, which it supposedly won't. Considering this is a beta feature, I'm satisfied enough with it. It's not perfect, but it's not bad, either.I like the downward-facing camera so I can see packages that have been delivered in its view, even if the AI didn't tell me about it.The packaging and the box it came in is really nice and well-laid out. Like another reviewer wrote, setup took longer than it should have, but it wasn't horrible. I had to try several times to get it to work.When it works right, which isn't often, it works decently well. I really do like the crisp picture. It's superior to that of my Ring. If not for some of its glaring problems, I'd keep it, even if the Ring performs better overall and I had to make some sacrifices.The Bad:I can't believe they released a product with this many problems.First-off is the battery. Holy cow, the battery. Battery life by itself completely kills all the good this product has. I charged to 100% before using. I got a measly 14 days from it before it died. I didn't expect to get the advertised six months, or anything, but 14 days is pathetic.So, if you look at my screenshots, you can see how quickly it blew through the battery. Yes, I have over 2,000 motion events detected. This is due to high winds blowing the tree in my yard that is directly in front of the house. At first blush, you might think that that explains the abysmal battery life.But I'd counter that argument with two things: 1) the AI filtered all but 146 events, which were recorded. and 2) My Ring doorbell advertises only 30 days on a charge, and I get 30-45 days, easy. This is including the doorbell picking up AND RECORDING all the wind-tree movement. And every single recording is at least twice the length of this product's.Now, I could maybe, possibly sort of get past this horrendous battery life, except that the battery is not removable. You can't just buy a second battery that you can keep charged and then swap out every 14 days. You have to physically remove the doorbell from the wall and then bring it inside for a charge, leaving you at least six hours without a camera or doorbell (I live in an older home that never had a doorbell wired to it).I consider this to be a huge oversight by the manufacturer. A removable battery would be a feature that would be huge, because I could keep a second one on-hand and swap them out for recharges. I don't think it'd be big enough to overcome the 14-day battery life, but it'd go a long way to mitigate it.Long story short on the battery: I'd return this product on the battery alone. As you can see from my screenshots, I left the setting on the default balanced surveillance. I won't own a doorbell on which I have to turn off motion detection to get battery longevity, so that's a nonstarter there. I also want to note that I kept all the other battery-sucking features at defaults or less. For example, this is only getting 15 seconds of footage at a time. I'm stunned at how bad this battery is. Battery life is supposed to be a huge thing here. It's not.Motion detection: This is another area where I'm extremely dissatisfied. There were multiple instances where a person would walk RIGHT IN FRONT of the doorbell, and I wouldn't get a notification or a chime or anything. This could be me, or a delivery person, or a member of my household, or a salesman, or whatever. Very, very annoying.There are other motion detection problems, as well. But the worst is someone could walk right past it, less than a foot away, and nothing. No amount of adjusting the sensitivity resolved this issue. I fiddled with it incrementally to see if I could get it to work right. I got improvements, but not consistent functionally-correct results.If I were to hazard a guess, I'm betting the problem might be the tree obscuring what is a person and what isn't, so the AI incorrectly filters the person. I would turn that feature off, but then we go back to the already abysmal battery life. I'm guessing I'd go from 14 days to 14 hours on a windy day if I did that. As I mentioned above, I don't have that problem with my existing doorbell, and it records EVERYTHING and at longer, 30-second intervals. This doorbell is only grabbing 15 seconds at most, when it works. I'd bump it up, but battery life is bad enough without that.More on motion: Even when it does work (and even if you are using the "wedge" to angle the camera and motion sensors), you don't get your notifications until the person is right in front of the doorbell. And when you click on your notification, you're looking at a recording of what just happened, not a live view of what's happening right now. For that, you need extra clicks.But a person can walk right up the driveway, up the stairs to the porch, and be right in front of the doorbell, and it'll be several moments at best before you FINALLY get a chime or notification. This has long been a complaint with my existing doorbell. This is a little better in that if it works, I'll probably get the notification before the person leaves. My Ring often won't even tell me that someone is there and knocking on the door until they're gone.There's such a huge lag when trying to talk to someone through the doorbell that it's useless. The box is literally on the other side of the wall, hard-wired into my router - following all the instructions about keeping it out in the open, and it doesn't function correctly. I've gotten to where I use my doorbell just like I use Caller ID to screen my calls. 90% of the time, I just don't answer, so this is not a dealbreaker for me, per se, however there are times when I want to see the person at my door and I might be in the basement, or something, and would like to tell them I'll be right there. But it's useless, even on the same network. I didn't bother trying to talk to anyone from my phone through the app remotely.Like other reviewers noted, another thing that is particularly frustrating are the ads in the app. As far as I'm concerned, NO PRODUCT is a five-star product if they're constantly trying to upsell me. I'm sick as @#$@ of constant ads everywhere I go. I don't care how much I love it, it isn't a 5-star product if they're giving me ads every time I want to just use what I already bought.Along those lines, even non-ad-related notifications are placed over the video clips. You want to click a video clip, and now you've accidentally clicked on a tip, or something. Really bad GUI choice.Alexa integration leaves much to be desired. I won't spend a lot of time on it, but I set up a routine to have it turn on my porch light at night when it detects motion. It doesn't work. The camera detects the motion, but the routine doesn't work right. You can read the many, many bad reviews on the Alexa integration in the Alexa app. Long story short, it doesn't work well at all. And I believe this is probably true for all the Eufy security products. They need to do a complete overhaul there. Don't expect it to work right.The IOS app/Apple Watch integration. See my photo above. It could and should just send me a screenshot of who or what it detected, or who rang my doorbell (I get that with my existing doorbell). They missed the boat on that one. You get nothing.The camera view: While it has a very crisp picture, including for people and objects farther away, it can only see 160 degrees. This isn't bad, per se, but it's not as good as my other doorbell. As a result, I can't see my entire front yard through this like I can with my other one. I don't mind trading off a better picture for reduced field of view, but I don't like it, either. It seems like that shouldn't be a necessary trade.It's a minor thing, but the chime and doorbell sound selection isn't great. I didn't love any of the sounds to select from. It probably wouldn't bother me as much as it does if I wasn't so dissatisfied with the rest. So, I'm mentioning it. They're all boring sounding. They're not interesting at all.If you've made it this far into my review, kudos. I wanted to be thorough, but it ended up being longer than expected, and I still feel like I left some things out.The long and short of it is this: This product feels more like a Beta product in every way - not just the package detection. There's a lot to *want* to love about it, and one thing to really love about it (the local storage), but it's just not ready for Prime Time. It needs a lot of improvement before I'd ever consider buying and keeping it. There are just too many issues. It makes a lot of promises and there is a whole lot of hope there, but it just doesn't seem like a final product ready for production.I won't go so far as to say it's a total disaster, but it's definitely not a good product. I gave it two stars instead of one for the superior daytime video quality and for the local storage capability. I really, really like the local storage. I would consider giving it one more star just because of that if the battery wasn't so horrifyingly bad.