Kalorik MAXX Air Fryer Oven, 26 Quart 9-in-1 Countertop Toaster Oven and Air Fryer Combo - Fry, Bake, Roast, Rotisserie, & More, Large Glass French Doors & 7 Accessories, 1700-Watts, Stainless Steel

I going to give the product 4 stars and the customer support 5 stars! After 13 months of use, the french doors got jammed when attempting to open, in addition the product tends to be hotter near the back of the oven, I would suggest a protection plan. Other than that, I haven't found any other issues with it.When I contacted customer support about the door opening issue, they requested verification of problem (video of attempting to open door(s)) and the usual purchase info. By the next day, they had ok'd a replacement. Very fast and courteous support personnel. Will definitely by Kalorik products.

I love how large interior capacity is. I can do an entire box of clams in one operation rather than having to split it up into two, like my old air fryer. I love how the doors open up and stay open while I put the different pieces in. Everything is for easy to clean, except under two rods at the bottom. Other than that, everything‘s great. I can tell you, don’t forgetto put in the drip pan, it makes a real mess if you don’t use it.

First of all, it arrived on time. But upside down and bashed. Like it had been dropped from a decent height. The eps liner was smashed to little Styrofoam balls that cling to everything with static electric glee. The unit itself has a dent in the upper right corner....Amazon should give me a scratch-&-dent discount...?Anyhow, it works great. Respect the heat and don't cook anything on the bottom at a high temperature. Learned that the hard way.I knocked off one star because my 12" pizza pan doesn't fit in it. Claims to cook a 12" pizza though. I wish it was just a tiny bit bigger.EDIT 3/30/24 --- Used it twice today and it worked perfectly as usual. Turned it on for the third time and it made a zzzippp-POPPP noise and burst into flame from inside the unit, upper right-hand side, behind the toaster timer area. I quickly shut it off and the fire went out. Lovely electrical fire smell.Another EDIT: 4/2/24 --- I used the Kalorik website to contact the seller on Saturday, didn't really expect any reply. I contacted Amazon yesterday and they got back to me right away with a sincere apology and offer for a warranty return. They sent me a label, I had to scrounge up a box, and I sent it back to them via UPS. Once it was in UPS hands I got an email from Amazon stating I had gotten a conditional refund pending their receipt of the Air Fryer.Got an email from The Legacy Companies a little while ago that they received my "request and a ticket has been issued. A support representative will be reviewing your request and will send you a personal response. (usually within 24-48 Business Hours).Thank you for your patience.Sincerely,The Legacy Companies Support Team"Amazon's response was MUCH more appropriate. The freakin' thing burst into flame in my kitchen...EDIT Again:4/4/24 -- Legacy emailed me again:"As part of the purchase of the KALORIK brand, The Legacy Companies are not responsible for warranty fulfillment of any purchases made prior to 1/5/2024. Despite this fact The Legacy Companies has decided to honor models it purchased which are still under warranty. We are attempting to get access to the former owners stock of product. As soon as we have access we will be able to honor your request if it falls under the Warranty Terms. We cannot provide cash refunds but will replace product per the warranty.In order to process your warranty request we require the following information:Your Full NameShipping AddressThe Best Telephone Number.Purchase LocationA copy of your Proof of Purchase ReceiptModel NumberA photo of the bottom of your unit showing the label/labels with the model number, Date Code, Manufacture Code, Serial , ETC.Advise the issue/issues you are experiencing with the unitPlease send a short video clip of what you are experiencing (10 second video)Upon receipt of these items we will assess your warranty claim request. If approved, you will be notified and a replacement will be sent once The Legacy Companies has obtained stock from the previous ownership group."They didn't read my emails, did they? I told them it burst into flames. Do they want me to plug it back in, let it catch fire, take a video? Really?Thank you Amazon for doing the right thing.

UPDATE:WE discovered that this did not quit working as originally thought. Turns out there is a very small button on the inside of the unit where the door closes, by the hinge. This button will periodically get stuck and cause the unit to not work, assuming thats a safety feature. If this happens to you all you have to do is pop the button back out and the unit starts working again as expected.We purchased this December 2023 and it worked great until yesterday. That's approximately 7 months it worked great then yesterday it would turn on at all. I've been trying to contact the manufacturer and unfortunately customer support is hard to find.

I have owned a few Air Fryers in the past.I needed a larger capacity to be able to use and this Kalorik fits the bill to a "T".This product does everything the say it does and more.There are only 2 of us and I will be using this for most all of my mealsinstead of our large Convection oven.I'm really looking forward to see how it will Bake Artisan style bread.10+ Stars for me.

Value for the money

Excellent - Simple non-digital Toaster, Broil, Rotisserie-ship, Oven-bake, Air-fryer, conventional-oven. Four easy to use knobs. Easy access open doors, great lighting, Easy to use knob setting and timers. No digital non-sense and technicalities. Controls are simple simple easy to use, easy for everyone to use. No beeping hassles. Just one ding bell when ready self-timer shut-off.

It worked for a couple months then timer stopped working then it wouldn't turn on anymore