Wink WNKHUB-2US 2 Smart home hub, White

EDIT 5/13/2020: Today is the day that Wink died. As of 5/13/2020, Wink is requiring (extorting) a $4.99/mo fee from it's existing customers to keep a service that was previously included as part of the upfront cost paid for the hub. The "no subscription fees" they touted in the past, which was probably a big reason many people bought these hubs, is no more. I came to this Amazon listing to see the backlash in the reviews and was embarrassed to see my glowing review prominently displayed. I forgotten that I had written it, and now I'm cutting it down. The company is clearly on the way and out this reeks of a quick cash grab before it completely disappears. To give existing customers only one week to pay up or lose control of their devices is shady as hell and a great way to alienate your user base. Wink doesn't seem to realize those who set up a smart home in the first place are going to be more technologically-savvy than the average consumer and will have no problems fleeing to a different ecosystem. You can't even log in to your account on the website anymore without subscribing first. The Wink app seems to still let you sign in. I have no idea if anything still works without a subscription as I moved my devices off my Wink Hub last week, unplugged it, and threw it in my closet of by-gone electronics that I think may be useful again one day but will realistically just end up in electronics recycling in about 5 years. For those who just purchased the hub within the return period before the announcement to the subscription model, you need to return it and get your money back. The product you bought is not the same as the product it is now. For those who are thinking of paying the monthly fee because you are stuck in the ecosystem, it's only a matter of time before the ship sinks and service stops entirely. I predict within 6-12 months. Better to buy a new hub and get out while you can. Preferably a hub with local control so that even if the cloud service ceases to exist, you'll still have control of your devices. Internet searches will lead you to some good options. I've already moved to a Hubitat, which has a much steeper learning curve and much worse interface, but is already acting more reliably than the Wink ever has. If you are worried about being able to access your devices to move them off your Wink, know that any hub is be able to send commands to unpair/exclude your devices and you don't need to subscribe to Wink to do that. If that fails, every third-party device has a way to do a factory-reset. Don't give them money just to regain control of your devices. If you want to keep using your Wink-exclusive devices, I guess you have no choice but to subscribe, but I'd start looking at alternatives soon before Wink completely dies. ORIGINAL REVIEW: I bought the Wink 2 when setting up a smart home system about 5 months ago. After a little bit of troubleshooting to get my devices setup, it's been completely stable the entire time I've had it. You have to research first and make sure whatever switch/outlet/light/sensor you're buying is compatible with the hub and not just assume it's going to work. Even if the device isn't listed specifically in the app's setup, most of the time you can connect to things as a generic switch or sensor and get it to work. The first thing to do if any device doesn't pair with any smart hub is to execute a command to exclude the device first because it could have been paired with a different hub previously (like testing at the factory or a refurbished customer return). Once you do that, pretty much everything will pair. I really like that it's both wired and wireless. Range has not been an issue, but if I need to pair a new device and it's acting up, I can just plug the hub closer to the device and it will still communicate with the network by wifi. I use only Z-wave devices and each can act as repeater/node to extend the network's reach. Between the 15-20 devices in my 4000 sq ft two story home, everything works both inside and outside. With any smart hub, the key is to have devices overlapping so there aren't choke points in your setup that would cause total system failure in a part of your house if that one device goes bad. The robots make automating things really easy. Here are examples of how I use it: - The main reason I bought this was because I was tired of having to adjust my 5 outdoor landscaping light timers as the days got longer and shorter throughout the year. At first I had the old fashioned plug in timers where you have to reset the pins to change the time, then I had them on a wifi timer, but that platform wasn't robust enough to do more than just allow you to change on/off time by the app. With the Wink, I can have it set to turn on at sunset and off at a specified time and never have to adjust it throughout the year. That alone makes it worth it. - I integrated it with my Arlo Pro cameras and installed Z-wave smart switches to my door lights. This allowed me to create another robot to automatically turn on the lights at night if the cameras detect motion if someone approaches the door as a security feature. - I'm prone to forgetting to turn off outdoor lights a certain times. I have a robot set up to turn off all the door lights in the morning in case I left something on overnight (or in case I meant to leave something on overnight but forgot to turn it off during the day). - I installed a garage door tilt sensor and a Z-wave switch for my garage lights. When I get home after dark, the overhead garage lights turn on automatically and off again when I close my garage door. The sensor also helps to answer the question of whether or not I forgot to close the garage door when leaving for work. - I integrated it with a smart deadbolt which will lock the door under certain conditions. So if I like this so much, why not 5 stars instead of 4? Wink has decided as a "security feature" that they will not allow unlocking of doors as part of automation. If you have a door lock installed, you can create a robot to lock them automatically, but you cannot unlock them. I suspect it is so that they cannot be held liable if someone triggers a sensor maliciously which allows the hub to lock the door. This is a level of oversight I can live without. If I decide I want my doors to unlock automatically and something happens, that's on me for trusting the system, which (although it hasn't happened to me yet) is obviously susceptible to failure. If someone breaks in, I'm not going to sue Schlage or Kwikset or the manufacturer of the door or doorjamb for allowing it to be broken, but I suppose there are people out there who would. I don't have the Wink integrated with a smart speaker like Google Home or Alexa, so I have no idea how it works with those. I'm not ready to start talking to my electronics yet.

I always wanted to get into home automation, but there were so many brands and none of them were compatible with everything I wanted. There was Philips Hue lighting, and Schlage deadbolt, Chamberlain garage door opener, light switches, etc. But every brand I looked at was missing some of the features that I needed until I found Wink Labs. They don't seem to make the devices themselves, rather they make a single bridge that will talk to them all. Pair this with a Wink Relay, about $69 on Amazon now, and you have the ultimate home automation system, it will work with all brands and all types of home automation devices and it is compatible with Amazon Alexa, too. I bought this to work with my Z-wave door sensors and my Z-wave light switches. I can control the lights and dimmers, as well as turn on my fireplace, lock my deadbolt, and several other things all with this bridge. All the pieces I have are random brands that met the need of what I was doing and were the best price. I don't even bother checking compatibility as I haven't seen anything the Wink Hub 2 and relay can't do. You simply plug it in and WIFI to the Hub, if you are doing WIFI, and from their tools you tell it your WIFI network and password, and you're done with the setup. If you have it plugged into Ethernet like I do it's even easier, you just tell their app to find it, and viola. When you add something new you follow the steps on their app, it really couldn't be easier. The Wink Hub 2 is pretty small. It's skinny and tall, and I put it in my office on one side of my house and it works fine with all the devices. Because it uses Z-wave each device works as a repeater, so as long as you can reach one device and it can reach the next you will be in range. I have never had a range or connection issue, it has always just worked. There have been a few updates, which is fine. I expect there will be more as they add more devices and support and increase security. I really can't say enough about this product. It opened my door to home automation, letting me pick and choose the brands I want, and never worry about connectivity. Between the Wink Relay and the Wink Hub 2 I have the entire universe of home automation covered. Using Alexa with wink is simple too. Once a device is paired with Wink and named you tell Alexa "Alexa, find home automation devices" and it looks for about 10 seconds. Once it is done you can control them by voice. Here are a few example: Alexa, set upstairs to 77 degrees. Alexa, set family room light to 40%. Alexa, turn on the fireplace. Now, I should note it will not unlock my deadbolt or open my garage door. This is actually a good thing. I don't want someone yelling through my window "Alexa, unlock my front door" and having it open my front door. So, I am fine with this, and it was done intentionally and I assume for this very reason. If you want to get into home automation the wink should be your first purchase. Don't buy a Philips Hue bridge and be stuck with just their products, for example. Buy the Wink and use all the products from all the brands. I would rate it higher than 5 stars if I could. It really opened the door to something I have wanted to do for a long time. [...]

This product is such a piece of garbage I don't even know where to start. First, I'm huge into home automation and have been for years. I use HomeSeer, ISY994, SmartThings, Hue etc at my main properties, but have tried several other systems as well. I got a new condo and have a bunch of Lutron Caseta lights left over so thought I'd try Wink. First, the Lutron lights connect fine to it. The problem is that they show no status in the app even though Lutron Caseta lights are instant status, or they will just have the wrong status. So for example in the app I turn on the kitchen light, it comes on right away. About 30 seconds later though, the app shows the kitchen light is off, even though I haven't touched it. Then I will turn on the Living Room light, but the app shows it as off always. I turn the bathroom light on, the app shows it is on. So the odd time it will update status but most times it doesn't. I've even left it 30 minutes and come back and the app still shows lights off that are on. Then I wanted to connect to Hue. I couldn't get this to work at all. You have to log in with your Hue account, meaning it sends everything over the Internet to Hue not local. If you click connect with Google account, it gives this Google error about this method is no longer supported. When I Google this error, there are people in early 2016 saying they can't connect to Hue because Google blocked authenticating via them, and it still doesn't work! I then created a new Hue account via email, I go on the Wink app log in with that, and 45 minutes later it still says "Connecting to your Hue account." Next I tried to connect to my Honeywell Wifi thermostats. It asks you to log into your Honeywell account, your thermostats come up in the app, you pick the ones you want, then Wink says "Sign into Honeywell account" for a minute or two, and then pops up "This is taking longer than expected, try again later." Literally nothing works on this thing! So I give up on this, going to return it now as it's so buggy I can't imagine anyone actually using this in their home.

Este artículo requiere una actualización del firmware para funcionar. No puede establecer comunicación con el servidor de Wink, al no haberse realizado dicha actualización. Wink no ofrece solución extemporánea a la fecha límite de dicha actualización, por lo que la única solución fue devolver el artículo!

Funciona muy bien, yo lo tengo conectado a traves de wifi, puedo controlar la cerradura y los contactos z wave. El unico detalle es que si pierde el internet, es un poco lento es recuperar la conexion (a pesar de que ya haya acceso a internet en la señal wifi)

Just got this the other day, so I'm relatively new to the whole smart home thing. I can at least say I'm very pleased with it thus far. I'm mainly using it to control smart lights. The interface is really easy to use and it offers some convenient functions such as turning the lights on when the sun goes down and keeping them on until midnight (or whenever). It actually calculates when the lights should turn on based on your location, so it's smart enough that you don't need to set a specific time of the night and potentially waste the electricity needlessly by having the lights on when there's still another hour of sunlight. If you have a large home, you should consider where you place the hub. You're gonna want it to be in the heart of your home so that the signal can reach all corners of your house. Luckily, the wi-fi connection seems very stable so far, so you don't have to have it connected directly into your router to ensure the connection remains intact.

*****UPDATE NOW SUBSCRIPTION ****** Wink has now gone subscription based and charges you to use your hub. From their email: “ In order to provide for development and continued growth, we are transitioning to a $4.99 monthly subscription, starting on May 13, 2020. This fee is designed to be as modest as possible. Your support will enable us to continue providing you with the functionality that you’ve come to rely on, and focus on accelerating new integrations and app features. Should you choose not to sign up for a subscription you will no longer be able to access your Wink devices from the app, with voice control or through the API, and your automations will be disabled on May 13. Your device connections, settings and automations can be reactivated if you decide to subscribe at a later date.” Do not buy this ******** I figured I was buying a quality product but so far I can’t see it. I bought it to connect to a Zigbee Stelpro thermostat. Basicly it won’t fully connect. I then tried connecting a philips Zigbee bulb to it. It connects to the bulb for about 30 seconds then disconnects. Not happy that so far this won’t operate anything I connect to it. I’ll reassess my review as time progress. So far I wouldn’t recommend.