4-Year Camera/Camcorder + ADH Plan under $600

I was planning to buy a camera and accident coverage from amazon today - but after reading so many reviews of this plan that read "well, not too sure, but hopefully I won't need it"….I decided to do my own research!! When I went to the smart guard website and started reading what is NOT covered, I couldn't believe it! Here are a few things that are NOT covered under this "Accident Protection Plan". Water damage of any kind - fresh or salt water - due to weather or spillage, by owner or any other person. Damage due to weather exposure - dirt, sand, moisture, etc. Power overload or surge. Accidental damage - physical, mechanical or electrical - due to Dropping. Um, ok, what on earth am I buying a protection plan for if it covers exactly NONE of the potential reasons I would have for needing an accident protection plan?!? The only reason I would buy one is to protect myself against a minor accident like something getting spilled on it, sand or dirt from the playground or beach, or it getting dropped or banged up from being in a bag or backpack. Thanks, but no. I will pay a few dollars more and get a real protection plan from my favorite online camera store. Thanks Amazon - you lost the sale on this one with this terrible plan.

Tremendous scam and horrible customer service. My saga continues. I bought a Canon G15 that quit working after 6 months of very little use. In June, first day of vacation, the camera stopped working. Canon tech was of little help. I told Canon that I had Smart Guard and Canon then told me to contact them about the repair. Smart Guard them tells me that since the camera is under warranty with Canon I need to have the repair done thru Canon. Great fun. I send the camera to Canon and after chasing them for a response for two weeks I am told that the camera shows signs of water damage and that this is something that they do not cover. Of course, this is why I bought the Smart Guard coverage. For what it's worth, this camera has never been near the water. I now go back to chasing Smart Guard and after repeated attempts I finally get a response. Smart Guard asks what happened and I tell them how Canon believes the camera was water damaged. I tell Smart Guard that we had never gotten the camera wet and the only way it could possible have seen water damage is thru some sort of condensation, but again, that couldn't possible have happened. And this is where it gets really crazy. I get a call from Smart Guard approving the repair thru one of their repair outlets and I will see a box for the return coming within 3 to 5 days. Seven days later, no box. I call Smart Guard and am told they are denying the claim. I had to call them. They tell me that since the camera was damaged thru condensation it is not covered under the Smart Guard warranty. Of course, I never said it was damaged that way, thru condensation, but was only speculating. The rep at Smart Guard goes one step further to tell me that if I had dropped it in water it would be covered but not for the reasons of condensation, which never happened. Anyway, suffice to say, this is a total scam, like any other insurance company. Both Smart Guard and Canon have horrible customer service. AVOID AT ALL COSTS.

So many others have said things along the lines of "I don't know if this is good, but I'm glad I have it" - not particularly helpful...I ended up buying it because the price was right. I found the fine print after I had purchased, and wished I had seen it before hand. It's not covered from "Acts of God" which are usually stipulated to be weather-related problems (e.g. if your house is flooded and your product is damaged, they can claim the flood was an act of god). Personally, I like my insurance policies to be atheist.Here's what's NOT covered:Pre-existing conditions or unauthorized repairsUsed items, floor samples, or products sold "As-Is"Outdoor furnitureProducts used in a commercial setting without a commercial planDamages resulting from exposure to outdoor elementsDamages from acts of nature or acts of God ******Animal or insect infestationRot, rust, and moldTheft and customer abuse or intentional damageOther exclusions as listed in the Exclusions section of your terms and conditions

Recently had to use this on a Samsung mirror-less that I'd bought for a family member back about 3 years into the 4 year warranty. My family member, who the camera had been a gift for, dropped the camera and it landed on the lens and the lens broke in two and in the process damaged the camera's lens contacts so that the camera would report errors with the other fancy smart lenses. My family member was able to easily complete the registration and send in the camera where the camera and the lens were satisfactorily repaired. I think it took a few weeks, but it came back fixed and there were no hassles or gotchas. (We were concerned about this because the camera had been professionally cleaned a number of times and had its battery door repaired with original parts several times because the battery door was a poor design. And Samsung itself had not been very friendly about the battery door issues.) In any event, a good deal on a long warranty, although obviously make sure it covers what you need.

Don’t know much about this item I never received any detailes regrading it may some at wish look into this thank you

love it

Nice

Very pleased. I got the protection plan along with a nice expensive camera I bought almost four years ago, and after many world travels with it, it finally met its demise in the ocean in the Maldives, having fallen into the water by accident. Smart Guard took it in, and, after a substantial delay and many phone calls, sent me a brand new one. I'll never get another camera without this protection again; it is well worth the money!

I haven't used the protection plan yet so it's getting 4 stars until I use it, one star for every year I have the place.

I assume it is great but I wont know unless it breaks and I need to file a claim

Haven't needed it yet, but I'm sure it's great.

Haven't had to use this protection plan, but hope it will meet any issues that may arise.

Never have felt more comfortable about buying first and Amazon and second with this protection. Feels great and pricewise perfect

Too big.

Hopefully I will not need to use this, but it offers piece of mind for the DSLR that I recently purchased. I cannot attest to its "working" value until I file a claim.

Great warranty

Was not aware that delivery was via email - so not prepared. Was strange to have to forward to the recipient ... it was part of a gift!!