GARDENA 15201-41 SILENO Minimo - Automatic Robotic Lawn Mower, with Bluetooth app and Boundary Wire, one of The quietest in its Class, for lawns up to 2700 Sq Ft, Made in Europe, Grey

The Great:We’ve had this mower for two years and it’s held up well. Our lawn is small, but it has mowed quietly enough at midnight not to disturb us or our (fussy) neighbors. I don’t think they even know we have it. It does well in rain, too. Setup wasn’t so bad, except wiring the yard. If you follow videos posted by the company on YouTube (I think from Australia or the UK), it’s pretty easy. Cleaning really has been as easy as hosing it down or even just brushing off accumulated grass clippings with your hand. It’s pretty safe, too. The blades are small and many inches inset from the edges of the machine. It would be difficult for it to accidentally injure our dog or a small animal unless they actively flipped it over and chewed on the tiny blades (our dog has no interest in it). I doubt it would even run her over; it bumps into things softly, like a robot vacuum does (though I don’t think she’d just lie around and let it go over her leg or tail in the first place).The Meh:The app could be better. Occasionally, we’ll find that the device stopped running - for no apparent reason - and we have to hard reboot it and delete and reset our schedule in the app all over again to get it running. The app has also never kept track of previous mows (even though it’s supposed to). Lastly, sometimes the charging indicator is waaay off. It’ll go from 100% to 0% to 5% to 20% in seconds. But it has worked and mowed on schedule most of the time.And, because the blades are inset from the edges of the device (they’re in the middle of the bottom), it doesn’t always get the edges of the lawn done when there’s a flower bed stopping the mower from overshooting the perimeter of the lawn itself. That’s fine. I do the edges it can’t get once a week. I don’t need to do the edges that are adjacent to the sidewalk, since it can overshoot and cut those.The Bad:There is NO customer support in the US. I reached the (I believe it was) Australian customer service, who sent me to the Canadian (“North American,” but really just Canadian) customer service, who sent me to the “US” customer service, but the US team never answered calls or returned emails. The Canadian team couldn’t do US support at the time. If you’re in the US, you won’t get support. (At least, as of late ‘22/early ‘23.) But we eventually got to the bottom of the issue ourselves.Why 5 stars? Despite the flaws, it has been a generally reliable product for about 2 years, and it was a budget option compared to the competition. I’m not sure that paying more for another brand would yield any better results. Value to dollar is great, as who’s gonna get someone to mow their lawn 2-3x/week for 2+ years for under $600 (and not have to worry about locking up dogs/granting yard access)? Who wants to do it themselves on their days off?

We've had this unit for nearly a year now and it's been down half the time. It was easy enough to set up using the boundary wire provided. Just expect to spend several hours setting it up. The mover stopped working after approximately three months requiring me to reinstall to install another boundary wire at a cost of $50 to get it working again. I don't know what happened, after one month it's stopped working. I don't know what happened. It's great when it works because it mows the lawn really well saves me almost an hours work per week in the hot sun in southern Florida, unfortunately it isn't reliable. Cannot recommend.

Incredibly good product and customer service. The mower will definitely keep my lawn in check, no more manual mowing. 1 year after purchase, my house was struck by lightning. A lot of stuff got fried, including the base station for the mower, not the mower itself. I contacted support, and they promptly sent me a label and a box so that I would send the mower to them for diagnostics and possible repair. In about 3 weeks I got the mower back fully fixed, and it immediately went back into service.. All of that was free of charge. Simply another level of customer service! Great job.

This is a great concept for those that love automation and smart home. However, if you are going to get into automation industry, please ensure that the product is intuitive, easy to use, and fast connectivity with the app.The instructions given were all over the place and not easy to understand. This made the usage experience horrible and led me to returning this product. I will wait for couple of years when the app is intuitive and the technology is improved.

Setup was not to bad. If lawn is uneven I suggest burying the cable. It often turns on the wire then cuts the wire. Worst thing about device it was stuck while mowing overnight so did not cut. Which is no big deal however went to start the schedule next night and stated it was used for the maximum amount of time and would not start till the following day. This is why one star review.

Works great for the money. I just programmed it to run all the time, so it works it's 5 hours a day, then goes back home.A simple machine that works hard.

The media could not be loaded. In conclusion, After three solid weeks of trying to get this thing to operate, my inability to program the mower to cut the lawn on a schedule has required me to return.I Set up the boundary and guide wire. It took me a solid day. 2150 ft.² only one issue with the wire not connecting, and it was due to where the boundary and guide wire connect with the special connector. I needed to press down on it harder, but then no problem the wires were set. And the light at the home base was green.The machine seems to be cutting well. If the software and app were better, these mowers would be selling without any problem.This is my problem. For weeks I have tried to connect my Apple XR phone using the app to the mower. The app will not let me save a schedule time. While I can connect, I can’t program it at all. So in order to mow the lawn, it needs to be manual attention all times. I have to press the button on the mower.I tried a couple of more Apple devices, to see if they will work. But I was not able to connect these with the Bluetooth. I know some people had no problem. It’s all very frustrating. I don’t know what this company was thinking launching such a bad app.People that reviewed this mower for Husqvarna (aka influencers), did a terrible job. There are so many glitches with this mower that should have been Addressed either before the launch or at least during the videos. You would think this would be a great product for the elderly, but not so. The software is a disaster. Middle-age people don’t have the time to figure out all of these glitches.Until these automowers come out with a GPS mower, with no guide and boundary wires, we are going to be push mowing.