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Q: Hi i bought these in a small and i cant figure out how to contact you directly, can i please exchange for a medium, they are wayy small?

I believe you would have to contact the seller on this question. Good Luck.

Q: Does this qualify for FSA?

Hi Adam 👋 , Thanks for reaching out, unfortunately the Heel Seats do not qualify for FSA. We know it would benefit a lot of customers and have the intention of starting the process sometime in the near future. Let us know if you have any other questions we are happy to help! Happy Holidays! 🎉 🎊 Sincerely, Amanda Heel That Pain 👣

Q: Do these work well work for running and sports?

Absolutely! But gradually take your time. By this I mean start off walking short distances. And if you experience any pain, walk a little less but you must walk! continue this pattern until your comfortable, and when you get to the point where you can jog a short distance go for it!! Honestly I started off riding my bike for about a month cause I wanted to stay off my heal it hurt so bad. Then I started walking about 3 miles a day. When I felt better I upped the stakes and walked another 3 miles. This process took about (for me) four to five months. And soon I started jogging but like I said a “short distance”. Increase your running regiment when your comfortable. I walk six miles Monday Thur Friday And jog a little under a mile for now. But, I can truely say these “Heel that pain seat inserts” works!! I couldn’t do none of this in May “I kid you not”!! The key is don’t rush the healing process. But keep moving 🚶🏻♀️if that makes any sense 😉. Keep them in your shoes as much as possible. I hope this helps.

Q: I have a very narrow foot and heal i wear a size 7 shoe. i am going to order the htp heal seats. would small work for me or should i get the medium?

Women's shoe size 5-6.5 = Small Women's shoe size 7-11 = MediumWomen's shoe size 11.5 & Up = LargeMen's shoe size 4-8 = MediumMens's shoe size 8.5-12 = LargeMen's shoe size 12.5 & Up = Extra LargeIf you are between sizes we recommend going up one unless you have very narrow feet Marsha! :)