Question 1

Do you ship international?

Accepted Answer

No I am sorry we do not.thanks.barry

Question 2

Does this software come with or need a usb license dongle?

Accepted Answer

This comes with all you need to get started. It is a complete set and you will not need to purchase anything else to go right to work! We hope this helps you. Have a great day and best wishes!!

Question 3

Im sorry its the lfh9600 they have purchased. so if after they are done transcribing i can remove the sd card, take it home and type it with software?

Accepted Answer

Yes, you can take the SD card home and transcribe with the Philips LFH7177 transcription kit as long as your home computer has an available SD card reader.  Not sure if you know but the person using the software that is included in the Philips LFH9600 can set their system up to automatically email you the audio files as well.  We would be happy to answer any further questions at (800) 644-9525, ext. 109.

Question 4

I switched the footpedal to a different computer but cant find the software - what now?

Accepted Answer

when I first purchased the pedal and software I installed it on my computer and for some reason had to uninstall and reinstall it. when I did that it showed on their system as a duplicate install (or running two copies of their software with only one licence) and it shut it down so I could not open it after like a 30 day trial period. it took me a long time to find a number to call them and they were based in Europe so after many left messages and finally a phone call, I still couldn't resolve the problem and finally bought and used software called Express Scribe by NCH Software that seemed to work pretty well. I was disappointed I couldn't use the software I purchased from Philips, but after a couple of months it wasn't worth the hassle. I hope you have better luck, but you probably need to re-install the software on the new computer. If the old one is still availabel, see if there is an option to remove the license or at least uninstall the software from that computer and then try to reinstall in on the new computer.

Number of Items	1
Item Weight	0.9 Kilograms
Unit Count	1.0 Count
Shape	Round
Color	Black
Indoor Outdoor Usage	Indoor
Recommended Uses For Product	Transcription
Number of Pins	4
Connectivity Technology	USB
Connector Gender	Male-to-Male
Connector Type Used on Cable	Usb
Cable Type	USB
Compatible Devices	Headphone
Outer Material	Plastic

LFH7177 Transcription Set with SpeechExec workflow Software, Stereo Headphones LFH0334, USB Foot Pedal ACC2330, Anthracite

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