YaleAssure Lock Touchscreen with Wi-Fi With Jamestown Handleset - Works with the Yale Access App, Amazon Alexa, Google Assistant, HomeKit, Phillips Hue and Samsung SmartThings, Satin Nickel

The lock was very easy to connect wirelesslyThe phone app works great

Easy to install and works perfect

It took me a loooong time trying to decide which smart lock to use for our short-term rental. There were so many brands, including established ones like Schlage, Kwikset, and others. I wanted something that was secure from a company that has been around for a while and that could be remotely controlled (like for PIN changes/assignments).Yale was recommended by Google's Nest products.Installation took a while to figure out and understand, but there's an app the instructions ask you to download for step-by-step visuals and audio prompts. Then you download the Yale Access app to configure the rest. The Bluetooth ("Access") module is inserted into a slot in the lock itself. The WiFi module ("Connector") is plugged into an AC outlet and, from what I found, should be found in front of the lock and not beside it for better performance. The Door Open/Closed magnetic sensor can be installed into either the door itself or screwed on.I could not figure out how to change the master code from the App after you initially configured it from the lock itself. I bought a used one and the lock sounded an annoying alarm -- figured out later to reset it.The used WiFi Connector module also did not work initially until I moved it onto an outlet opposite of the lock. When I had it next to the lock itself, it did not work. I later also found that only the iOS app version had a WiFi configuration option available -- Android did not. Yale, you did a boo-boo there that frustrated me for nearly an hour trying to troubleshoot on my Samsung phone.With all those issues taken care of, the lock works like a charm. Push the checkmark or hit the touchpad with 3 fingers, and numbers light up. Enter the code and push checkmark to unlock. You can then long-press the checkmark to lock.You can configure the PIN codes and other options through the app. Like, automatic unlock when your Bluetooth phone is in range, and auto lock when you leave. If you put the magnetic sensor into the door, the lock can also sense that the door is either open or closed. This allows you to configure automatic locking of the door if it has been open for too long. It could also notify you if it had been open for too long.History in the app shows who locked/unlocked and with what method (app or keypad).You can remotely unlock a door via WiFi too.Battery life remains to be seen.I have not yet integrated it with AirBnB/HomeAway, but the promise made by the product description is that it can integrate with those services to automatically assign and unassign PINs to guests based on their booking schedules. Nice!I like the Silver look over the others.NOTE: If you have a lock that you got rid of, you cannot remove it from your account. The only way to do so is to have the lock reconnect to your WiFi, issue a "Reset" command from the app, and then the lock is gone. That's really dumb that you can't just unlink an old lock from your account. Merely resetting the lock without connecting back to WiFi does not work. Yeah, go figure.

Easy to install

This product is so pathetic, took me more than 4 hrs to install and the app still cannot find the lock via bluetooth. This is my second attempt, having returned the previous one for a replacement. I am using it as a manual deadbolt for now, as i donot want to put in my old hardware again..overall utterly disappointed and angry

Only work around one and half year. Trouble closing. Company said is a firmware trouble, but no solution. The instructions they send do not work. The door is constantly open. They do not offer a new or repaired lock. A lost of money.