CircuPool CORE55 Salt Chlorinator System | No DIY Install Penalty | 8 Year Manufacturer Warranty | 2.0 lb CL Output | Electronic Chlorine Generator for Pools up to 55,000 Gallons (2024 Version)

The installation was pretty easy. Product is performing better than I thought running at 50% and keeping my 20,000 gallon inground pool, stable and crystal clear. Only minor problem was the electrical install. I used my 240 volt system for electric. No instruction (1 ding on tech support in the manual) for a direct wire 240 volt hook-up using the supplied cord, except for the electrical diagram showing to use the white wire in the 120 volt supplied cord, as the secondary red or hot lead. So, black (hot) to black, green (ground) to green, and white (normally neutral on 120 volt) to red (240 volt second hot). Yikes!!! I held my breath when I turned it on, but it worked! And yes, I flagged the white with some red tape. It did mention in the manual that it the system would recognize the voltage difference, but it would have been nice to have detailed instructions for 240 volt hook-up in the manual, rather than just a tiny blurb in the schematic.

I purchased the CORE35 Salt Chlorinator on 03.17.21. I have performed routine maintenance to the cell as directed in the owner's manual. Just this week, the indicator has come on to indicate "Cell Life Low". This product advertises that it comes with an 8 year warranty. I do like the ease of installation and overall use of this salt chlorinator but if I have to buy another one every 2 years, what's the point? Let's see if I hear back from the manufacturer and how they handle this issue. I will update my review accordingly. 1 star.Update (09.28.23) - I ordered a new cell to replace the defective one at a cost of ~ $800. In the order, I explained that I was having issues, left an Amazon review and had not heard back from them. Shortly thereafter I was contact by phone (missed call) and email from the manager at CircuPool. He reported that he canceled the order I made and would ship a like new cell for replacement while they evaluate the issue with my current cell. They are providing pre-paid UPS label for shipment. I look forward to hearing what they have to say about the issue with my current cell. Upgrading rating from 1 star to 3 for now. I understand sometimes there are issues but I am impressed with the way CircuPool has decided to handle my situation to this point. Raised my rating to 3 stars. To be continued.Update (10.13.23) - I received the "like new" cell promptly and returned my original to them for evaluation. The "like new" cell has been performing like a champ. I never received any official word as to the problem with the original that I sent back to them however I did receive an email that stated I would be receiving a new cell once I paid S&H which was ~ $21.00. I received the new cell today. In conclusion, I was disappointed at the short life of the original but I also understand things happen with outdoor electronic devices. I am very impressed with the way CircuPool (particularly the manager) handled this after I brought the issue to their attention. They saved me an additional $800 while some companies out there would have been happy to let me buy a new cell. I appreciate the customer service and for this, I am increasing my rating to 5 stars.

This worked perfect for about the first 10 months. I adjusted my PH, then started the unit on 3 and eventually adjusted dow to 2 and the water is so clear. Then one day as I switched the controls to run the spa, the input side compression clamp broke and sprayed water everywhere. It got all over my pumps, all over the Circupool unit its self, and the break panel. Luckily I was there and shut it off quickly. They sent me a new clamp, and now that it is installed I keep getting flow errors. I attached a picture showing the flow "lever" is there and working when the pump is turned on. If I unplug and reset it, it works for a bit then stops. I think the unit it's self, or the cell, or both just needs replaced due to the high pressure water drenching it from the bottom side.I really want it to work as it's been great and hassle free before the clamp breaking. We travel a lot for work and can't be there to change it everyday. Hopefully they can replace it so I can change my rating!